- Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution - Acquire new accounts via leads and other strategic selling solutions - Coordinate placement of new equipment and ensure flawless execution of logistics

- Gained experience of working in a 5 star hotel at Front Desk. - Executing Night Audit procedures. - Taking over of Team Leader responsibilities. - Taking over of Night Manager responsibilities during night shifts. - Training of 4 new employees, all of them completed probation period. - Hotel with 198 rooms.

- Start up and launching of the beach. - Gained experience in managing beach operations at five star resort hotel. - Recruiting and training new employees. - Summer season position until November, 2015. - Hotel with 511 rooms.

- Gained experience of pre-opening new hotel as part of pre-opening team. - Improved skills in training and coaching new team members, as well as developed abilities in managing Front Office operations effectively. - Gained experience in reservation department (6 months at the position of Reservation Agent at Reservation department). - Improved understanding of how GDS works and develop knowledge of revenue management by assisting Revenue Manager and Sales department in daily operations. - Gain knowledge of how invoices for the companies should be issued with close cooperation with accounting department. - Hotel with 211 rooms.

- Developed supervisory skills in multinational working environment. - Planing and distribution of work for room attendance on daily basis and adjustment of work load during the day. - Gained knowledge of OnQ system and in-depth understanding of housekeeping department operations.

- Improved team work skills. - Gained knowledge of Opera system and overall front office operations.

- Improved team work skills, communicational skills.