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Female, 40 years, born on 3 February 1986
Moscow, willing to relocate, prepared for business trips
Sales Manager, Personal Manager
Specializations:
- Sales manager, account manager
- Secretary, executive assistant, assistant
Employment type: full time, part time, project work/one-time assignment, volunteering, work placement
Work experience 15 years 6 months
February 2024 — August 2024
7 months
Стартап, Дубаи
Senior Private Client Manager
As a startup, I led high-profile event planning and execution, representing the company while engaging with VIP clients, including members of some countries' first families. I delivered personalised consultations, coordinated wardrobe refreshes and digitalisation, and provided bespoke fashion concierge services. By staying ahead of market trends, I implemented innovative strategies that drove brand growth. Additionally, I managed the brand's social media presence on Instagram and Telegram, increasing visibility and engagement. Through strategic networking with high-profile individuals, I expanded the client base and ensured a seamless virtual experience for clients, all while upholding the highest standards of confidentiality.
October 2021 — February 2024
2 years 5 months
Moscow
Retail... Show more
Стилист
At Farfetch, I provided bespoke styling consultations for high-net-worth clients, offering tailored fashion, jewelry, and watch recommendations to suit their unique tastes. As an expert in watches and jewelry, I curated exclusive selections, including limited-edition pieces, to meet the refined preferences of VIP clients. I built and nurtured strong relationships, participated in organising private events to enhance engagement, and ensured a seamless onboarding experience for new VIP clients, introducing them to Farfetch’s luxury offerings. By analyzing client purchase history and preferences, I delivered personalised recommendations and managed targeted email campaigns to drive retention. Leveraging my deep knowledge of fashion trends and industry developments, I drove sales and contributed to the growth of the Farfetch Private Client sector.
September 2012 — October 2021
9 years 2 months
Russia, www.louisvuitton.com
Retail... Show more
Jewelry Expert
Louis Vuitton St. Petersburg , Sochi, Moscow , Brussels
Experience in all procedures in the store.
Took part on opening new store Sochi and 2 Moscow department stores
Business product trips to Paris
Taking part as an expert in High jewellery Events offline and online worldwide
Active participation in charity projects
Online sales
Jewelry expert
October 2018 — June 2019
9 months
Alexander Laut
Portugal, Alexanderlaut.com
Jewelry expert
Working with extraordinary jewelry pieces with GIA , GRS, TGL, AIGS, certificates.
Achieving and exceeding individual sales goals
Developing clientele/customer base by asking each customer to complete a client profile card.
Using social media for attract new customers.
Handling alone each customer transaction professionally, efficiently , from the very beginning up to the end
Negotiating , bargaining
Providing customers with all the information about quality of gemstones and the story of the brand .
Visual Merchandising
Dealing mostly with one to one appointments
September 2011 — September 2012
1 year 1 month
Intercontinental Hotels Group (IHG)
Saint Petersburg, ihg.com
Hotels, Restaurants, Food Service Industry, Catering... Show more
Front office administrator
Responsible for the reception of guest as well as internal communications of the hotel services
Recieve & process the reservation requests of future guests
Prepare expected arrival & expected departure list every day
Collecting payment from guests
Guaranteed guests of a full hospitable service that would entice them to visit the hotel again
November 2009 — September 2011
1 year 11 months
Dolce&Gabanna
Saint Petersburg, Dolcegabanna.com
FMCG (non-edible)... Show more
Sales assistant
Brought high levels of customer satisfaction through excellent sales service
Was aware of customers needs and provideing assistance and information on product features
Folloing and achieving department’s sales goals on a monthly, quarterly and yearly basis
Remain knowledgeable on products offered and discuss available options
Handling returns of merchandise
Team up with co-workers to ensure proper customer service
Building productive trust relationships with customers
December 2008 — July 2009
8 months
Saint Petersburg, www.kempinski.com
Hotels, Restaurants, Food Service Industry, Catering... Show more
Front office administrator
All the pricedures check in and check out .
Skills
Skill proficiency levels
Driving experience
Driver's license category A, B
About me
Having an existing strong client book, with an elite list of clients.
Client oriented. String skills for online sales.
Passinate with jewelry and gemstones.
Great team worker.
Higher education
2022
Higher education
Skillbox
Дизайн, Дизайн ювелирных украшений
2020
Higher education
Gemological Institute of America
Jewelry professional, Diamonds, colored stones
2006
Higher education
Санкт-Петербургский государственный университет сервиса и экономики, Санкт-Петербург
Гостиничный бизнес, ЭКОНОМИКА И УПРАВЛЕНИЕ
Languages
Professional development, courses
2021
Skillbox
Skillbox, Дизайн ювелирных украшений
2019
Portuguese
Nova university Lisboa, Language course
2018
Portuguese
Ensina
2018
Gemological course
Lomonosov Moscow State University, Gemology
2010
French
Альянс Франсэз
Tests, examinations
2020
GIA
GIA, Jewelry professional
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia, UAE
Desired travel time to work: Doesn't matter
