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Female, 40 years, born on 3 February 1986

Moscow, willing to relocate, prepared for business trips

Sales Manager, Personal Manager

Specializations:
  • Sales manager, account manager
  • Secretary, executive assistant, assistant

Employment type: full time, part time, project work/one-time assignment, volunteering, work placement

Work experience 15 years 6 months

February 2024August 2024
7 months
Стартап, Дубаи
Senior Private Client Manager
As a startup, I led high-profile event planning and execution, representing the company while engaging with VIP clients, including members of some countries' first families. I delivered personalised consultations, coordinated wardrobe refreshes and digitalisation, and provided bespoke fashion concierge services. By staying ahead of market trends, I implemented innovative strategies that drove brand growth. Additionally, I managed the brand's social media presence on Instagram and Telegram, increasing visibility and engagement. Through strategic networking with high-profile individuals, I expanded the client base and ensured a seamless virtual experience for clients, all while upholding the highest standards of confidentiality.
October 2021February 2024
2 years 5 months

Moscow

Retail... Show more

Стилист
At Farfetch, I provided bespoke styling consultations for high-net-worth clients, offering tailored fashion, jewelry, and watch recommendations to suit their unique tastes. As an expert in watches and jewelry, I curated exclusive selections, including limited-edition pieces, to meet the refined preferences of VIP clients. I built and nurtured strong relationships, participated in organising private events to enhance engagement, and ensured a seamless onboarding experience for new VIP clients, introducing them to Farfetch’s luxury offerings. By analyzing client purchase history and preferences, I delivered personalised recommendations and managed targeted email campaigns to drive retention. Leveraging my deep knowledge of fashion trends and industry developments, I drove sales and contributed to the growth of the Farfetch Private Client sector.
September 2012October 2021
9 years 2 months

Russia, www.louisvuitton.com

Retail... Show more

Jewelry Expert
Louis Vuitton St. Petersburg , Sochi, Moscow , Brussels Experience in all procedures in the store. Took part on opening new store Sochi and 2 Moscow department stores Business product trips to Paris Taking part as an expert in High jewellery Events offline and online worldwide Active participation in charity projects Online sales Jewelry expert
October 2018June 2019
9 months
Alexander Laut

Portugal, Alexanderlaut.com

Jewelry expert
Working with extraordinary jewelry pieces with GIA , GRS, TGL, AIGS, certificates. Achieving and exceeding individual sales goals Developing clientele/customer base by asking each customer to complete a client profile card. Using social media for attract new customers. Handling alone each customer transaction professionally, efficiently , from the very beginning up to the end Negotiating , bargaining Providing customers with all the information about quality of gemstones and the story of the brand . Visual Merchandising Dealing mostly with one to one appointments
September 2011September 2012
1 year 1 month
Intercontinental Hotels Group (IHG)

Saint Petersburg, ihg.com

Hotels, Restaurants, Food Service Industry, Catering... Show more

Front office administrator
Responsible for the reception of guest as well as internal communications of the hotel services Recieve & process the reservation requests of future guests Prepare expected arrival & expected departure list every day Collecting payment from guests Guaranteed guests of a full hospitable service that would entice them to visit the hotel again
November 2009September 2011
1 year 11 months
Dolce&Gabanna

Saint Petersburg, Dolcegabanna.com

FMCG (non-edible)... Show more

Sales assistant
Brought high levels of customer satisfaction through excellent sales service Was aware of customers needs and provideing assistance and information on product features Folloing and achieving department’s sales goals on a monthly, quarterly and yearly basis Remain knowledgeable on products offered and discuss available options Handling returns of merchandise Team up with co-workers to ensure proper customer service Building productive trust relationships with customers
December 2008July 2009
8 months

Saint Petersburg, www.kempinski.com

Hotels, Restaurants, Food Service Industry, Catering... Show more

Front office administrator
All the pricedures check in and check out .

Skills

Skill proficiency levels
Клиентоориентированность
Деловая этика
Деловая коммуникация
Административная поддержка иностранного сотрудника
Административно-хозяйственная деятельность
Благотворительные акции
Творческие навыки

Driving experience

Driver's license category A, B

About me

Having an existing strong client book, with an elite list of clients. Client oriented. String skills for online sales. Passinate with jewelry and gemstones. Great team worker.

Higher education

2022
Higher education
Skillbox
Дизайн, Дизайн ювелирных украшений
2020
Higher education
Gemological Institute of America
Jewelry professional, Diamonds, colored stones
2006
Higher education
Санкт-Петербургский государственный университет сервиса и экономики, Санкт-Петербург
Гостиничный бизнес, ЭКОНОМИКА И УПРАВЛЕНИЕ

Languages

Russian — Native

English — C1 — Advanced

French — A1 — Basic

Portuguese — B1 — Intermediate

Professional development, courses

2021
Skillbox
Skillbox, Дизайн ювелирных украшений
2019
Portuguese
Nova university Lisboa, Language course
2018
Portuguese
Ensina
2018
Gemological course
Lomonosov Moscow State University, Gemology
2010
French
Альянс Франсэз

Tests, examinations

2020
GIA
GIA, Jewelry professional

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia, UAE

Desired travel time to work: Doesn't matter