Reported to General Director. As Head of IT was responsible for creating IT infrastructure from scratch. Cloudbased infrastructure was selected. Provide complete cycles of IT service delivery in Project Management, IT Strategy, Budgeting and Vendor Management areas. Was responsible for implementation of BPM solution as Archytect and Analyst. User support, education and software selection (according to business requests) was most important at the begining of project. Cross functional projects participation as IT expert.

Reported to General Director. Main fields of work: IT infrastructure management, user support and budget developing and control. Project was planned for 2019 till 2024. So main task was to create IT budget for whole project life. Then control it and correct if needed. Second task is to create and manage new infrastrucure for new office (including AD, mail server, file server, virtual servers for EDM and ERP, ip telephony). And then create and develop user support service (ServiceDesk). Participated in cross dunctional projects (as IT expert). IT infrastructure - cloudbased without local servers. One system administrator/user support specialist under supervision.

Reported to General Manager (locally) and IT manager (worldwide). Developing and control local (Russia) IT budget. Was responsible for user support service (internal and external). Cross functional projects. IT infrastructure management. Cost optimization as an all-time driver. Decision-making at full responsibility. Participating in international IT projects. Linux solution at minimum as Pfsense and Zabbix. As IT manager was responsible for a number of projects: - 2 consequent migration of IT infrastructure: one from old local infrastructure to new one including new hardware (servers and storage) and software. Second migration was done from new infrastructure to cloud based infrastructure. - Office transition (IT wise) - Remote offices opening/close several times Under supervision: 2 system administrators, 2 hypervisors, 10virtual servers, Azure (partially) IT infrastructure including: AD2012, Exchange 2013, MS SQL Server, Hyper-V, Open VPN Server, 1C 8.2-83 – SQL version, Office 365

Reported to CEO. Supported and optimized IT infrastructure solutions. Provided complete cycles of IT service delivery in Project Management, IT Strategy, Budgeting and Vendor Management areas. - Planning and implementation management of cost-effective and high-performance IT products and services that deliver value and are strategically aligned with the business goals and objectives. - Skills in strategic planning and management with an emphasis on managing company resources (budgets and headcount). - Excellent interpersonal skills, ability to drive employees to achieve the goals of the organization, motivation development and crises and conflicts management. - Leadership, determination and perseverance, decision-making at full responsibility. - Creative thinking and openness to changes reflected in willingness to use new products and technologies to solve complex operational and business issues. - Management of cross functional and international projects from initiation and launch through managing customers’ needs and resources (budget and schedules). As a Head of IT was responsible for a number of projects: Costs optimization (services and equipment) Motivation programs development (for IT Department) and Staff education programs Technical design specification and producing control (internal software and ERP) Helpdesk software implementation and SLA control. Users education (knowledgebase, how-to) Linux sulutions (Asterisk, Zabbix, PfSense) Under supervision: 6 IT technics, 3 hypervisors, 16virtual servers, IT infrastructure including: AD2008, Exchange 2010, Linux servers (CentOS), MS SQL Server, PostGRE SQL server, Hyper-V, Cisco 3845, Open VPN Server, 1C 8.2-83 - including SQL and Terminal version (Citrix).

As opening system administrator was person in charge of opening Hotel Aquamarine (Crown Plaza Tretyakovskya now). At this stage was responsible for: * Search and presenting contractors companies ; * Testing and accepting wire works ; * Setup and put into production all IT infrastructure (DC, AD, Exchange, PMS&POS systems, printing facilities ; * Coordinate 2 companies that was responsible for PayTV (including SatTV) and PBX setup (including wire works) As supporting system administrator was responsible for: - supporting IT infrastructure - User support - Backup ; - Managing incidents with PMS&POS systems and forwarding problems to vendor ; - Managing 1C server (and upgrade it to SQL version - Post GRE SQL on Linux server) ; - setup new WiFi network (that covers whole building of hotel) ; - purchasing and accounting IT equipment

System administrator/ IT manager - Support and management of all IT Infrastructure ; - User support; - Data backup; - Purchasing and accounting IT equipment ; - Installation of network equipment. ; - Installation of servers and additional server equipment. ; - Active Directory management. - Incidents and problems management ; - Development and administration of IT budget

Support and management of all IT Infrastructure ; - User support; - Data backup; - Purchasing IT equipment ; - Installation of network equipment. ; - Installation of servers and servers equipment. ; - Active Directory management. ; - Incidents and problems registration and solving ; - Users education - Following SLA (Service Level Agreement) Personal projects: Implementation of Access Control System, phone network extention, movement of server room to another building

IT Engineer (in fact hold position of: IT Engineer, Helpdesk specialist, Help-Desk team leader, IT-Outsourcing team leader) Helpdesk Team Leader (7 subordinates) IT Outsourcing Team Leader (12 subordinates) -Active Directory management, MS ISA, MS Exchange, (Win2003Sever, Win2000 Server) -VPN ; - Helpdesk solution management