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Female, 38 years, born on 25 September 1987
Moscow, metro station Altufievo, willing to relocate, prepared for business trips
Omnichannel manager / Marketing Manager / Brand manager
Specializations:
- Marketing and advertising department manager
Employment type: full time
Work experience 17 years 10 months
March 2015 — currently
11 years 3 months
Club Med
Moscow, www.clubmed.ru
Head of online marketing and CRM
My approach:
/1\ To ensure commercial growth and integrity of the customer path I put a strong focus on the omnichannel approach in close cooperation with the sales team.
/2\ I developed a special training programme for quick integration of new members of marketing team that includes both marketing (branding, mediaplanning, targeting, design etc) and soft skills (what it means to be a manager, how to develop effective relatin with colleagues - the right approach)
/3\ Focus on the innovation. Agility and change management are my key talents to stay on top of the trend and drive leadership of the market.
My scope:
1/ Online marketing strategy development and implementation: all digital media (Display, SMM, SEO, SEA, partnerships etc), creatives, website, web-chats, chat-bot, lead generation etc.
2/ CRM management: loyalty programmes, emails, SMS, bonus system activations, database growth
3/ Partnerships management (Atout France, Tinkoff and Raiffeisen, Novikov Group etc)
4/ Strategic and tactical planning (from tactic activations to annual strategies)
5/ Team management (3-4 people): recruitment, training, evaluation
6/ Budget planning and execution
7/ Full support for head office and other departments
Achievements:
> Online sales share from 5% to 30% in 6 years
> I built digital marketing in Club Med Russian from the scratch: aquisition, branding, content - everything
> Initiated and launched 5 partnerships with premium brands during the last 3 year
> Built a system of constant training for my team
My favourite projects (initiated and managed by myself):
> Irena Ponaroshku in Club Med http://clubmed.elle.ru/5/
> Ski Advisor in partnership with Atout France https://ski-advisor.ru/
> Bloggers on Maldives https://maldives.clubmed.ru/
> Club Med Palmiye (Turkey) activation on Aviasales https://clubmed.aviasales.ru/
October 2014 — February 2015
5 months
Moscow, www.corporate.visa.com
Financial Sector... Show more
SMM and Digital manager
As a part of Visa marketing team I am responsible for:
- Digital/social strategy development & implementation
- Annual/monthly KPIs setting and performance analysis
- Digital support for integrated marketing campaigns (like visatravelhappy.ru)
- Social media management
- Media planning supervision
- Media and social agencies management
- Visa-owned channels management (corporate website, special projects websites, mobile app and others)
- Close cooperation with Hub, headquarters and local team
August 2012 — October 2014
2 years 3 months
Uralkali
Moscow, www.uralkali.com
Senior PR Specialist
For Uralkali I managed all digital communications including corporate website, social media and special digital projects. I mainstreamed digital publishing process and found balance between contractors support and in-house collaborative work with other departments.
Working with top UK and Russian agencies specializing on digital corporate communications, I gained a sophisticated understanding of B2B digital marketing. I deepened my expertise both in technical and analytic areas and supported digital campaigns and projects on all stages of their life cycle: goal setting, research, concept, budgeting, contractors tenders, in-house data collecting and approvals, design, production, SEO, quality check, testing.
In my work I focused on alignment of the business and communicational goals and used a system of KPIs that helped me to track success of Uralkali digital activities. I did regular benchmarking against peers and overviews of best practices and award winners. As a software enthusiast I untilized most modern soft for managing and analysing digital content success.
Projects:
Uralkali mobile app
2013
Managing the whole process of the development of the Uralkali mobile app for investors and customers
Uralkali corporate web-site
September 2012 – October 2014
Acting as chief editor, copywriter, and new tools§ions development manager
Social Media: Group for Uralkali employees
June 2013 – October 2014
Acting as chief editor including but surely not limited to content strategy, support of collaboration with other departments and information support for followers
Social media: Uralkali feeds for media and analysts
September 2012 – October 2014
Acting as chief editor for Facebook and Twitter pages including but not limited to copy writing, visuals preparing & management and supervising of content strategy implementation
Interactive potash encyclopedia
November 2012
Web-site structure and copywriting
Online Integrated Report 2013
February 2014 – May 2014
Overall project management and quality control. I divided the project between two teams and managed to combine design skills of the first one with tech expertise of the other. Website got Silver award in Chemicals from LARC (USA) and also entered IR-Society short list
January 2011 — August 2012
1 year 8 months
1C-SoftClub
Moscow, www.softclub.ru/
Account manager
Main point of contact for all business issues related to one of the key world video games publishers. Managed all kinds of works regarding products` launch in Russia and CIS and execute supervision of entire project lifecycles:
- purchasing (purchasing plans and ordering, annual financial reports, price setting, document management, stock supervision.)
- marketing (budget planning and reports, initiation and overseeing of all events, POSes, ad & PR)
- retail (Info materials for main retail partners (MVIDEO, Eldorado, Auchan, 1C-Interes, ozon.ru, White Wind (Цифровой) and others) and presentations)
Highlights:
- Deep insight in the whole process of import and launching new products on Russian market and their support during whole life cycle: buying, promotion, sales.
- Comprehensive knowledge of publishing production cycle.
- Russian and foreign exhibitions.
September 2009 — August 2012
3 years
1C-SoftClub
Moscow, www.softclub.ru/
Printing jobs coordinator
Leading and coordinating all processes of packages localization: translations, layout, approvals with licensors, re-branding, color proofs check.
Highlight: no re-prints because of mistakes in 3 years
January 2008 — January 2009
1 year 1 month
EKSMO
Moscow, www.eksmo.ru/
Media Monitoring Executive
Preparing of the weekly media monitorings for CEO, sales, and the marketing functions directors.
Skills
Skill proficiency levels
About me
Я прошла несколько десятков курсов по брендингу, медиапланированию, дизайну, дизайну презентаций (один из любимых навыков моих коллег =) ), таргетингу в личных кабинетах всех крупнейших платформ, веб-дизайну, программированию и верстке - и активно применяю в своей работе лучшие мировые практики. С удовольствием читаю бизнес литературу - и моя команда читает вместе со мной. Я живу развитием и спортом (3 дан по кендо, награды с чемпионатов Москвы и России) - и умею как самостоятельно справляться с большой нагрузкой, так и грамотно распределять задачи между командой, чтобы все было готово к сроку (и никому не приходилось ради этого не спать ночами). Мне легко даются языки (свободный английский, с университета осталась база по немецкому, сейчас учу китайский, французский и японский) и я много путешествовала (до пандемии). Я создала собственный проект marketingeveryday.ru - который, я верю, поможет многим на старте карьеры в маркетинге, так как там я собираю полезную и нужную в работе информацию в емком и легком для восприятия формате. В работе для меня люди и цели, корпоративная культура и ценности, отношение к продукту и покупателям важнее позиции и непосредственно индустрии (как видите, я поработала в разных - и в каждой было то, что было для меня важно и дорого в ценностном плане).
Higher education
2019
Higher education
Yonsei University (via Coursera)
International B2B (Business to Business) Marketing
2019
Higher education
IE Business School (via Coursera)
Positioning: What you need for a successful Marketing Strategy
2019
Higher education
IE Business School (via Coursera)
Marketing Mix Fundamentals
2019
Higher education
Yonsei University (via Coursera)
International Entertainment and Sports Marketing
2019
Higher education
Yonsei University (via Coursera)
International Hospitality & Healthcare Services Marketing
2019
Higher education
IE Business School (via Coursera)
Market Research and Consumer Behavior
2019
Higher education
IE Business School (via Coursera)
The Marketing Plan
2019
Higher education
IE Business School (via Coursera)
Marketing Strategy Capstone Project
2019
Higher education
Yonsei University (via Coursera)
International Marketing Entry and Execution
2014
Higher education
Computer Training Center at Bauman MSTU
Web design, Programming in HTML5 with JavaScript and CSS3, License: Microsoft Official Course M20480
2014
Higher education
eConsultancy
Digital strategy and analytics courses
2014
Higher education
Lynda.com
Courses on digital strategy development
2009
Higher education
Moscow State Linguistic University
Sociology, Specialist
2009
Higher education
Computer Training Center at Bauman MSTU
Programming, Programming in PHP, Basic Course (I, II)
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter
