Development and improvement service department. Best customer and partner support. Responsibilities: Customer service (including support of service sales) and logistic. Operations (overhaul), TQZ and HSQE. Service partner management. Training management (end users, partners, FSEs) Field service management Sales service management.

Lead and manage all aspects of field service support to deliver services that meet customers (within targeted time frames, quantities and financial results) and regulatory requirements. This include the respective leadership of field service engineers, used equipment and field service procedures / processes, sales of field servise (includng VCAs = Value Care Agreements (long term)), warranty issues. - Ensure that day to day field service operations are managed such that customers, quality and regulatory requirements are met. - Responsible field resource management efforts, control the manpower utilization, load planning and sales activities of FSE work to ensure the delivery of the service in line schedule requirements. - Ensure contract and specifications closure for field service work and local trainings according the internal MRU standards/templates (with focus on long term / value add service contracts). Ensure collection off special approvals in case of standards deviations. - Responsible for the relevant sales/field/waranty service documentation and implementation/fulfilment of business process according to company policy. - Ensure the correct reporting filing of FSE team members for performed work. - Lead the implementation of safety policy instruction, conduction of field work in accordance with local (Russian) and RRPS HSQE regulations Responsible for planning/forecasting, sales execution of FSE work within the set responsibilities. - Responsible for building strong long-term relationships with customer and aftermarket sales team relationships to drive customer satisfaction and revenue growth through customer visits.

- Lead complete field resource management efforts. - Operation Safety Policy Instructions, conduct field work in compliance with HSE Regulations and applicable regulations and encourage good employee safety practices - Responsible for building strong long-term relationships with customers. - Responsible for overall business management duties for assigned Field Service Engineers - Manage cost control, quality, and operations-oriented customer communications - Lead safety, integrity and quality initiatives to insure safe work environment and compliance Integrate aspects of company Product Sales to Services, Parts & Repairs solutions - Planing and Observing of Tools, Service Car and Service Equipment.

All types maintenance and service woks, repair, troubleshooting, commissioning, modification, warranty issues. In-time and good quality service and repair works. Execution of documentation; Ensuring compliance with rules and norms of HSE. As a result of work I have adjusted to perfection skill of interaction with subordinates and to customers. I have as a result headed department of service engineers.

-Commissioning and test run propulsion engine MAN, Lindenberg Alagen; - Reclamation work - Installation supervising of engine and equipment - Troubleshooting engine and monitoring system; - Service/maintanance and repair diesel and gas engines MAN, CAT, Cummins, JD; - Service and repair Arnesons TWIN DISC, - service and repair gearbox TWIN DISC, vacuum "black water@ treatment equipment EVAC, hydraulic crane FLUIDMECHANICA; - Soft Adjustment Bosch Rexroth marine application.

Responsible areas - all boiler equipment: - steam- and water- system , - sewage treatment plant, - circulating and main pumps, - fuel treatment plant, - recycling boilers - hydraulic and electric cranes - Anchor and mooring equipment

Service and maintanance equipment in tourbine machine room

Service and repair: - Engines - Separators, - fuel pumps -deck equipment