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Женщина, 45 лет, родилась 28 октября 1980

Москва, не готова к переезду, готова к редким командировкам

Sales coordinator

85 000  на руки

Специализации:
  • Менеджер по продажам, менеджер по работе с клиентами

Тип занятости: полная занятость

Опыт работы 18 лет 10 месяцев

Декабрь 2022Февраль 2026
3 года 3 месяца
BINGO LLC

Москва

Customer Service Specialist
- Carrying out the processing of applications/orders for the goods supply - Creation of commercial orders - Shipping documents preparation - Selection of drivers and transport companies for delivery of goods to customers - Customers payments control, customers credit limit control - Coordination of customers/employees on information about the current status of orders, the preliminary shipment date/deliveries - Providing the information to customers about the availability and delivery terms of goods to stock - Accounting documents paperwork based on the results of fiscal periods - Purchasing orders creations - Goods receipt and invoice receipt - Price list sending to the customers - Work with claims (shortages, cross-picking, products damage) - Intercompany reconciliation reports: preparation and sending them to clients. Monitoring of their return. - Participation in stock inventory - Work with stock balance - New information creation and it’s amendment in 1C: sales prices, purchase prices, new products creation, creation of new customers etc. - Ordering office supplies and drinking water
Ноябрь 2020Октябрь 2022
2 года
Eaton LLC

Москва, www.eaton.ru/EatonRU/index.htm

Customer service specialist
Functions: - Carrying out the processing of applications/orders for the goods supply - Creation of commercial orders - Participation in shipping documents preparation - Work with claims (shortages, cross-picking, products damage) - Participation in updating information about the product on the website of LLC "Eaton" - Interaction with related departments on tracking and analyzing key performance indicators issues - Accounting documents paperwork based on the results of fiscal periods - Archive of documents paperwork of the department - Participation in customer payment tracking - Coordination of customers/employees on information about the current status of orders, the preliminary shipment date/deliveries - Participation in stock inventory - Writing off goods under warranty - Work with stock balance
Октябрь 2019Февраль 2020
5 месяцев
LLC "TROX RUS"

Москва, www.trox.ru

Sales specialist (SUBSTITUTION FOR A MATERNITY LEAVE)
- Sales orders process - Customers consulting about the products - Providing the information to customers about the availability and delivery terms of goods to stock - Customers payments control - Customers quotations, contracts and specifications creation - New products creation - Price calculating process - New customers creation - Planning of customers shipments, including delivery services; - Work with technical department
Август 2018Октябрь 2019
1 год 3 месяца
Sogefi Filtration Russa LLC

Москва, www.sogefigroup.com

Sales and Marketing coordinator (SUBSTITUTION FOR A MATERNITY LEAVE)
- Sales orders process, deliveries creation and invoicing; - Planning of customers shipments, including delivery services; - Providing the information to customers about the availability and delivery terms of goods to stock; - Materials availability control; backorders unloading from SAP and providing them to the customers - Customers payments control, customers credit limit control; - Participation in planning and goods reservation for stock replenishment - LOGISTICS: 1) Import of goods: cooperation with European stocks -invoices creation, deliveries confirmation, tracking the delivery of goods, collection of all necessary documents 2) Cooperation with customs broker, all necessary documents and electronic files submission - WORK WITH WAREHOUSE: 1) Goods receipt, invoice receipt 2) Customs declaration number assignment 3) Customs VAT - Price monitoring - Price list sending to the customers - Creation of customers contracts, bonus agreements and additional agreements - Monthly Sales report - Participation in forecasting - Work with claims - Statements of account creation and providing the customers with them - Marketing reports control from the customers; marketing bonuses calculation - Samples orders - Control over the return of invoices - Stock inventory
Август 2016Июнь 2018
1 год 11 месяцев
Stiebel-Eltron LLC

Москва, www.stiebel-eltron.ru

Customer Service Manager
- Sales orders process, deliveries creation and invoicing; - Planning of customers shipments, including delivery services; - Providing the information to customers about the availability and delivery terms of goods to stock; - Materials availability control; - Customers payments control, customers credit limit control; - Control over the return of invoices; - Statements of account - according to assigned customers; - Stock inventory Additional functions - Translations of articles, letters, presentations and other documents from English into Russian and vice versa - Booking of tickets and hotels - Reports of managers for accounting - Articles editing about equipment and company - Business letters preparation - Implementation of instructions of the General Director and Commercial Director
Сентябрь 2014Ноябрь 2015
1 год 3 месяца
REHAU LLC

Москва, www.rehau.ru

Customer service specialist of furniture solutions trend (SUBSTITUTION FOR A MATERNITY LEAVE)
- Customers consulting about the products, deliveries terms and conditions issues, credit limits and it’s conditions - Sales orders process, deliveries creation and invoicing - Carrying out of different kinds of discounts for customers, scheduled by the control department of a branch (bonuses, promotion support, equipment compensation etc.) - Deliveries planning, including delivery services. - Work with claims - Price lists control and actualization, new articles creation - Working with customers’ portal. - Customers stock-keeping - Materials availability control. - Sales analyses in Share Point - Working with customers’ slow-movers - Customers payments control, customers credit limit control - Participation in exhibitions - Stock inventory
Июнь 2007Февраль 2014
6 лет 9 месяцев
LLC OKI Systems Rus

Москва, www.oki.ru

Sales administrator
- Orders receiving from customers and placing them in SAP, their forwarding to OEL – OKI Europe Ltd. - OKI products shipments from the European stock, collecting of all the necessary documents. - Goods arrival to warehouse in Russia: exchange rate fixation, goods receipt, invoice receipt - Shipment to the customers, creation of all the necessary documents in SAP, documents unloading from SAP to 1C, delivery organization of the goods from Moscow warehouse to the customers’ warehouses - Materials availability control; backorders unloading from SAP and providing them to the customers - Monthly Sales report - OKI products orders in OKI Europe Ltd for government contracts, tenders and any other projects - New information creation and it’s amendment in SAP: sales prices, purchase prices, new products creation, creation of new customers etc. - Work with claims - Customers payments and accounts receivable control - Cooperation with our foreign colleagues about the materials availability in stock, their arrival to the plant, approximate delivery terms of OKI products and many other issues - Control over the return of invoices - Participation in international conference - Any other tasks connected with the sales administration
Октябрь 2006Июнь 2007
9 месяцев
SP “Bonnetti”

Минск

Translator
- E-mail correspondence and oral communications with foreign partners - Documents translation from English into Russian and from Russian into English - Some help in the accounting department - The functions of the office manager - Implementation of instructions of the General Director
Февраль 2006Сентябрь 2006
8 месяцев
RUE "National Centre for Marketing and Price Study"

Минск

Specialist in the department of developping a database of IP "Tenders"
- Placement and design of the database tenders for foreign countries. - Translation of documents and agreements with foreign partners.
Май 2005Январь 2006
9 месяцев
OKI Europe Ltd

Москва, www.oki.ru

Sales Administrator
- Orders receiving from customers and placing them in SAP - OKI products shipments from the European stock, collecting of all the necessary documents. - Materials availability control; backorders unloading from SAP and providing them to the customers - Monthly Sales report - OKI products orders in OKI Europe Ltd for government contracts, tenders and any other projects - New information creation and it’s amendment in SAP: sales prices, purchase prices, new products creation, creation of new customers etc. - Work with claims - Customers payments and accounts receivable control, providing them with statements of account - Cooperation with our foreign colleagues about the materials availability in stock, their arrival to the plant, approximate delivery terms of OKI products and many other issues - Any other tasks connected with the sales administration

Навыки

Уровни владения навыками
Продвинутый уровень
Сопровождение клиентов
Работа с жалобами клиентов
Customer Service
Грамотная речь
Деловое общение
Коммуникабельность
Работа с клиентами
Контроль отгрузки и доставки товара
MS Outlook
MS Word
1С: Предприятие 8
1С: Документооборот
Подготовка коммерческих предложений
Контроль дебиторской задолженности
Английский язык
Уверенный пользователь ПК
Документооборот
оформление заказов
Ведение отчетности
Работа с большим объемом информации
Деловая переписка
Письменный перевод
Перевод
Средний уровень
MS Excel
1С: Торговля
1С: Торговля и склад
Работа с оргтехникой

Обо мне

Professional skills: Communication with customers, ability to work with stock and logistics specialists, planning and analysis of warehouses, experience with trading networks, organization of deliveries of goods for export and also throughout Russia, ability to learn quickly, ability to multi-doing. Computer programs: SAP, 1C, ALN, ZAE, Folio, Diadok, Kaluga Astral, Excel, Word, Lotus Notes, Outlook, Power point a little bit. Personal qualities: energy, responsibility, sense of purpose, teamwork, stress resistance, communication skills, punctuality, desire to learn something new. I am a citizen of the Republic of Belarus. I have a residence permit in the Russian Federation. I plan to obtain Russian citizenship. I am legally married to a citizen of the Russian Federation. I am looking for a REGULAR job. Therefore please do not offer me substitution for a maternity leave or any other temporaкy projects.

Высшее образование

2004
Высшее образование
Minsk State Linguistic University
English language, Modern Foreign Languages; Foreign literature

Знание языков

Русский — Родной

Английский — C2 — В совершенстве

Французский — A1 — Начальный

Гражданство, время в пути до работы

Гражданство: Беларусь

Разрешение на работу: Россия

Желательное время в пути до работы: Не имеет значения