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Male, 51 year, born on 7 January 1975
Moscow, not willing to relocate, prepared for business trips
Aftersales Regional Manager
Specializations:
- Sales manager, account manager
Employment type: full time
Work experience 27 years 1 month
February 2019 — currently
7 years 3 months
GEELY MOTORS LLC
Moscow, www.geely-motors.com
Area Aftersales manager
- development of dealers’ network:
search of new dealers; negotiations and establishment of new dealers’ centers.
- implementation of standard sales methods, personnel training, testing.
- support of planned sales volume.
- operational sales planning.
introduction, development and implementation of sales plan
- ensuring of timely payment of current shipments, etc.
- providing of quality sales service required level in dealers’ network of the region.
- diagnostics of service quality.
analysis of results, development and implementation of effective plans.
motivation of dealers
- promotion of commercial policy in the manufacturer's new vehicle sales.
- training of dealers
- work in related projects, if necessary
- cost-benefit analysis of stewardship areas, etc.
- communication with different departments.
- participation in meetings
- reporting to management
- coordination of work of guarantee payments recovery.
August 2017 — February 2019
1 year 7 months
Open Company AVTO
Russia, www.alva.ru
Automotive Business... Show more
Leading Manager of spare parts Department
- Organization of the warehouse. ABC - analysis. Control and correct formation of a warehouse and warehouse balances. - - Establishment of purchasing and selling (issuing) processes to the end customer and in production (locksmith and body shop).
- Organization and control of the work of the sales department of spare parts. Organization of sales processes. Personnel training and front-line. Correctness of control by the top management of the company.
- Organization of the wholesale department. Interaction with wholesale customers. Monitoring and tracking of sales. Reporting to the distributor.
- Organization of the department of issuance and selection in the shop (locksmith and body)
June 2012 — February 2017
4 years 9 months
FORD SOLLERS HOLDING LLC
Moscow, www.ford.ru
Automotive Business... Show more
Aftersales Zone Manager
- development of dealers’ network:
search of new dealers; negotiations and establishment of new dealers’ centers.
- implementation of standard sales methods, personnel training, testing.
- support of planned sales volume.
- operational sales planning.
introduction, development and implementation of sales plan
- ensuring of timely payment of current shipments, etc.
- providing of quality sales service required level in dealers’ network of the region.
- diagnostics of service quality.
analysis of results, development and implementation of effective plans.
motivation of dealers
- promotion of commercial policy in the manufacturer's new vehicle sales.
- training of dealers
- work in related projects, if necessary
- cost-benefit analysis of stewardship areas, etc.
- communication with different departments.
- participation in meetings
- reporting to management
- coordination of work of guarantee payments recovery.
October 2010 — June 2012
1 year 9 months
RENAULT RUSSIA. "AVTOFRAMOS Ltd.". Renault manufacture, sales and aftersales services.
Moscow, www.renault.ru
Automotive Business... Show more
Regional Sales Manager - MPAS(manager parts, accessories and service) Aftermarket.
- development of dealers’ network:
search of new dealers; negotiations and establishment of new dealers’ centers.
- mplementation of standard sales methods, personnel training, testing.
- support of planned sales volume.
- operational sales planning.
introduction, development and implementation of sales plan
- ensuring of timely payment of current shipments, etc.
- providing of quality sales service required level in dealers’ network of the region.
- diagnostics of service quality.
analysis of results, development and implementation of effective plans.
motivation of dealers
- promotion of commercial policy in the manufacturer's new vehicle sales.
- training of dealers
- work in related projects, if necessary
- cost-benefit analysis of stewardship areas, etc.
- communication with different departments.
- participation in meetings
- reporting to management
- coordination of work of guarantee payments recovery.
July 2007 — October 2010
3 years 4 months
Moscow, www.yamaha-motor.ru
Automotive Business... Show more
Spare Parts Group Manager
- co-operation with foreign colleagues (Yamaha Motor Europe, the USA, Canada, Japan), transportation companies, customs;
- provide business correspondence;
- analysis and control of foreign and russian documentation;
- work and interaction with warehouse companies according to warehouse service;
- project of opening of company's own warehouse;
- integration project of Russian program “1C” to foreign analogues;
- reporting to headoffice;
- preparation and organization of various exhibitions and advertising programs, meetings and assemblies;
- support and consultancy of dealers, clients and consumers.
June 2006 — July 2007
1 year 2 months
Open Company " Alva Motors " (Russian company-dealer of French concern Peugeot-Citroen)
Moscow, www.alva.ru
Automotive Business... Show more
Sales consultant
- supervising and managing the staff of “Autospare parts Department”;
- conducting financial accounting documentation and orders including selection and sale of autospare parts and auto accessories for cars (Citroen and Nissan);
- consulting and ordering based on electronic catalogues of autoparts.
August 1998 — February 2006
7 years 7 months
Autospare parts shop of Open Company " SV & VS " (Russian company)
Moscow
Automotive Business... Show more
Leading Sales Manager
- supervising and managing Sales Department staff;
- negotiating with regional dealers and transport companies including consultation, contracting of agreements, tracking of orders and payments;
- conducting financial accounting documentation and orders.
Driving experience
Driver's license category A, B
About me
- Best Aftersales Manager FORD RUSSIA. High results of the plan for the purchase of spare parts, accessories and service provider. In surplus figures for all indicators of service and spare parts department. High KPI and full implementation of projects in the areas of dealer.
- Best Aftersales Manager RENAULT RUSSIA. High results of the plan for the purchase of spare parts, accessories and service provider. In surplus figures for all indicators of service and spare parts department. High KPI and full implementation of projects in the areas of dealer.
- Sociable, responsible, accurate, ready for training.
- Professional skills: computer accessories, equipment and software: MSOffice, “1-C”, electronic catalogues.
- Good knowledge of refrigerating machinery and air-conditioning; cars, electronic catalogue interface.
- Driving license (categories A and B): driving experience since 1995.
- I have an opportunity to go on business trips. I would like to have full employment (the full working day). I am ready to start working in two weeks.
Higher education (master)
2002
Higher education (master)
Moscow State Technological University STANKIN
Economics and management, M. S. Economics and Management
1997
Higher education (master)
Moscow State University of Applied Biotechnology
Technics and physics of low temperatures, M.S. Engineer of refrigerating machinery and air-conditioning
Languages
Professional development, courses
2008
Master of Presentations
ECOPSY Consulting, Specialist
2008
MSAccess
Russian Bauman University
1998
Computer courses at Bauman university
Russian Bauman University, Specialist
Tests, examinations
2007
German language
Moscow Goethe Institute , Certificate A2
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter
