Performing marketing research for optimal IT solution for internal customers. IT budgeting, planning, implementation and financial reporting. Preparing technical requirements for IT tenders. Coordination of IT hardware and supplies purchase, communication and other IT related services. Controlling IT service providers and supplier’s performance. Supervising of IT support team.

Reviewing internal customers’ requirements for IT to deliver the best and most cost-effective solution in compliance with company IT standards, policies, procedures, and practices. Performing marketing research for optimal IT solution for internal customers. Providing IT asset count and service cost reporting. Preparing technical requirements for IT tenders. Coordination of IT hardware and supplies purchase, communication and other IT related services. Controlling service providers and supplier’s performance. Developing and implementation of local IT practice and IT business processes. Country IT budgeting, planning, implementation and financial reporting. IT projects budgeting coordination and overrising implementation and schedules, resolving issues. Leading and couching the country IT desktop and network support teams.

IT asset management. Purchasing IT related equipment (desktop and laptops (HP), network (CISCO) and servers (HP) equipment printers and multi-function devices (HP, RICOH)) and consumables. Documentation maintenance.

HDW IT department management. Installation, setup, maintenance and troubleshoot customers MS Windows 55/98/Me/2000/XP, Windows server 2000/2003/2003R2/MS Terminal server, 1C Enterprise, Network equipment and LAN cabling; IT team coaching. Customers IT support

Installation, setup, maintenance, troubleshoot and update”1C Enterprise” software, customers education and support.