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Male, 37 years, born on 27 August 1988
Moscow, not willing to relocate, prepared for business trips
Services Department Manager /Regional service and sales account manager
250 000 ₽ in hand
Specializations:
- Sales manager, account manager
Employment type: full time
Work experience 16 years 5 months
August 2017 — currently
8 years 10 months
BOBST CIS
Industrial Equipment, Machine Tools and Components... Show more
Performance Solutions Manager
Promotion of BOBST service portfolio products in Russia and CIS
Negotiations skills constant improvement and contract steps leading following BOBST business strategy in developing innovative service products and service production optimization programs
https://youtu.be/FnbH99mazn0
https://youtu.be/Jj9zE20rD5E
https://youtu.be/i6eRFSwta40
https://youtu.be/Xzu4rVM3Ank
BOBST Service portfolio promotion in SMM, market events and main packaging industry fairs
https://www.facebook.com/gofroexpert/videos/452625515526203/
https://www.facebook.com/gofroexpert/videos/695906217514851/
https://www.facebook.com/gofroexpert/videos/2380348845358774/
Close cooperation with purchasing, supply chain, technical support, machine capital sales and directly with HQ to ensure sales volume increases
KPI reached over expectations at 106% in 2018 in service sales volume including upgrade projects and BOBST Group focus sales service products, 102% in 2019, 150% in 2021, 105% in 2023, 150% in 2024
Running negotiations with Decision Makers and CEO of packaging and printing market leaders (Remos-Alpha, Arkhbum, NKBK, Smurfit Kappa, Stora Enso, AMCOR, AR Carton, Van Genechten, Danaflex, Sibur) and their end Customers (McDonald's, KFC, Philip Morris, JTI, Nestle)
September 2016 — August 2017
1 year
Russian Fairytale DMC
Business Services... Show more
Customer Care Manager
Corporate tourists team representative arranging hospitality programs for Confederations Cup 2017 in Russia
Travel team leading for Spanish speaking corporate Customers (Diageo, Coca-cola, Comex)
February 2013 — September 2016
3 years 8 months
Business Services... Show more
Project Supply Coordinator/Regional Service Account manager on Tetra Pak project
Project supply and account management for Tetra Pak JSC
- Equipment and spare parts suppliers contract docflow control with local and import Partners;
- Project planning dashboard follow up with lead time control to comply with project implementation requirements;
- Arranging fully compliance with legal, import and customs regulations;
- Customs clearance control and appropriate certification procedure fulfilling;
- Delivery period follow in compliance with contract prescriptions;
- Securing clear communication with consolidation local warehouse for appropriate storage requirements proceeding and in time project local distribution arranging;
- Overall corporate workflow control ensuring successful team-working at project implementation stage;
- Regional Customers communication leading and portfolio Tetra Pak products selling in Russia and CIS;
- Customer site and office visits arranging in compliance with company corporate identity to ensure successful business relationship at the market;
- RFQ proceeding, technical solutions quotations submitting, project and sales governance fulfilling, as well as quotation review and kick-off meeting arranging at contract work-on stage, project cost calculation and payback period analyse submitting;
- Equipment upgrade contract workflow follow up and assuming responsibility for compliance to corporate legal and financial regulations;
- Frame service and spare parts contract driving;
- Claim, guarantee terms, service overall rendering procedure Customer workflow;
- Corporate identity and brand support following Customer Service Walker Research feedback and Tetra Pak Customer relationship media platform;
- Training products portfolio promoting, as well as OCR analysis at Customer's site and Customer adopted service products;
- ERP transactions and reports docflow in SAP R/3
KPI goals
1. Turnover increase for selected Customers - 15%.
2. SLA service contracts increase - from 2 to 5.
3. Upgrade contracts sold - from 2 to 4.
October 2010 — February 2013
2 years 5 months
Moscow, www.crocusgroup.ru/
Construction, Real Estate, Architecture... Show more
Lead import purchasing specialist for internal needs procurement
• Working on projects only since may 2012;
• Contract dealing with over 30 manufactures worldwide at one time (incl. industry\market leaders - GE Jenbacher Austria, Siemens Austria, Ingersoll Rand, Matrix water treatment, Ecologix Environmental Systems, Club Car Inc., Viessmann GmbH, Dell Inc. etc.);
• Project lead manager for 2 people (import purchasing for needs of APEC SUMMIT 2012 in VLADIVOSTOK, RUSSIA);
• Wide range of contact details for more than 50 contractors (transport\customs\certification agents);
• Responsible for purchasing for needs of more than 4 projects of CROCUS GROUP (procurement for Agalarov Estate Istra, Crocus City Hall, Crocus City Mall, Crocus Expo, Entertainment Mall Vegas, Trade Mall “TVOY DOM”);
• Managed transport cost decrease for 10 % for main logistics routes (Europe, USA);
• Responsible for negotiations leading (import department representative) ;
• Prepared orders, resolved transportation\customs\certification\contract dealing problems;
• Coordinated all projects’ logistic operations and specified opportunities to optimize the costs;
• Promoted CROCUS GROUP import strategies based on the policy of the company;
• Nov. 2011 – was promoted from the “Import purchasing specialist” position to “Lead Import purchasing specialist”;
• Direct report to the Head of Import Purchasing Department.
December 2009 — August 2010
9 months
Moscow, www.iberus.ru
FMCG (non-edible)... Show more
Import Specialist, Import purchasing department
Import purchasing of door fittings, cork products from Europe (AMIG-Spain, Cork 2000-Spain, Granorte-Portugal, Tilo GmbH-Austria)
• Directed sales department orders to the suppliers, resolved transportation\customs\certification\contract dealing problems;
• Achieved with all import department team 10% of economy over the allocated budget;
• Established contacts with new suppliers with view of optimization of overall costs;
• Analyzed prime cost of products with final cost of product after transportation\customs procedures;
• Dealt with more than 3 suppliers at one time (contract working out, documentation EDI preparing, all import operations process coordinating )
• Coordinated import activities with accountancy department (preparing of applications for contract\customs\transportation payments, working with 1C software);
• Defended company’s policy by negotiations to enhance profitability and increase market share;
• Developed company’s priorities by MOSBUILD 2010 fair;
• Direct report to the Head of Import Purchasing Department.
Skills
Skill proficiency levels
Driving experience
Own car
Driver's license category BAbout me
Advanced PC user
Computer skills: Microsoft Office, Adobe Reader, Adobe Acrobat, Fine Reader, Photoshop CS4, Explorer/Mozilla/Firefox/Chrome, ABBYY Lingvo, ERP 1C/SAP
Driving lisence category "B", keen on sports, books, first adult rank in dzissen-do karate.
Professional language use: worked as consecutive and synchronous interpreter for “MFK DINAMO MOSCOW” futsal club (Spanish), also as tour-guide for Spanish and English tourists in Moscow for travel agent “SVOY TRAVEL” (Spanish, English)
ACHIEVEMENTS
Budget optimized up to 10 % (BASK)
Promotion to Chief Specialist role 2010 (CROCUS GROUP)
KPI sales volume reached 110% (Tetra Pak)
Tour-leader for 70 people (Russian Fairytale)
KPI 2018 reached 106 % (BOBST)
Higher education
2010
Higher education
Russian Academy for Foreign Trade
World Economics, higher education
Languages
Professional development, courses
2020
Key account management
TACK International
2016
Negotiations skills
CBSD Thunderbird
2015
EF Pre-advanced Corporate 12 level
English First
2009
Insurance agent
СГ "УРАЛСИБ"
2003
EF Basic
English First
Tests, examinations
2016
Negotiations Skills
CBSD Thunderbird Russia, Negotiations
2015
Upper intermediate pre-advanced level English
English First online corporate course, Business communication
2009
Certificate "Insurance Broker"
Insurance Group "UralSib", Insurance corporate course
2003
Intermediate level
English First, Basic study
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Up to one hour
