I responsible for Office 365 & Office 365 ProPlus Benefit technical deployment in Education, also providing technical support for educational partners. The following education scorecard metrics are in my space olso: Office 365 Student Activations, Customer Wins with Azure / Office 365 partners integrated solutions.

I am engineer and involved in the project "Post Bank", install jobs, perform repair and adjustment of the equipment (laptops, printers, scanners, ATMs). Also be connected to other projects of the company (MTS, Megafon, ObuvKom, Inditex, Russian Post and so on.) Technical support, administration. Installation new points (network, office, commercial equipment), software installation and system repair, recovery works, diagnostics of network faults, merchant and office equipment.

Provide technical support 24/7 via telephone and mail for Customers (Russia, Bulgaria, Mongolia, Kyrgyzstan) Software deployment, configuration and customization of major system installations Support of Linux, Windows and SQL servers Wireless Network configuration and troubleshooting Contribute to assisting other regional offices with software support questions and issues Assist Sales team for technical details of system software and wireless for Modular installations Modular products system training for customers’ employees Assistance with technical translation and translation during visits of other regional office staff Development, testing and deployment of customer specific functionality Experience with wireless communications & networking, RF theory & design, radio communications, antennas, etc Perform diagnostics, isolate problems and repair electrical hardware components by testing and replacing to ensure functionality Repair, refurbish and test equipment to component level using electronic tools and test procedures to ensure parts work according to predetermined specifications Experience with OEM interfaces and 3-rd party interfaces VHMS, PLM, VIST, Omnicomm, PressuePro and other (Software Hadrware). Participation in implementation projects of high-precision positioning system (Karelian Pellet, Ovoot Tolgoi Mine). - Work with subcontractors (Omnicomm, rtec.ru) implementation of reporting on drilling rigs in the total customer reporting - Develop solutions for remote monitoring and guidance of electric drilling machines (Windows CE, Apple OS) The deployment of the network radio coverage in the enterprise Office IT administrator Experience with computer and server hardware. Choice of suppliers both in Russia and abroad for different purposes and projects, equipment procurement, signing cooperation agreements. SAP RMA process knowledge as an advantage

Provide 1st level support to internal clients from Brazil, Qatar, Iran and CIS countries. Develop end-user documentation Admission to the job calls for technical customer problems, work in ServiceDesk system; Research, monitoring changes in the set of applications, providing feedback to the call-center interaction with adjacent units.Solving problems with hardware and software solutions; installation / reinstallation, setting MS SQL and Oracle servers and databases. Remote administration.

Student, repair and refurbish laptops and other equipment, software configuration. House painting and renovations.

Preparation of technical documentation for the «IBM» company Imports, working with customs and partners. Drafting technical descriptions of IBM components, officially delivered to the Russian market by the «IBM» company. Experience with describing components produced by Lenovo, Hewlett-Packard, CISCO, SAN Receiving and evaluating «IBM», «Hewlett-Packard», «Lenovo», «CISCO», «SAN-Systems» components. Performed maintenance and support for different databases. Maintenance of the IBM internal company database and the local "Molcom" warehouse supervision. Ensuring the timely return of components to the partners.

Rental and sales expert Finding new clients, establishing and maintaining relationships with existing customers, increasing a number of new and returning clients; searching for new sales channels, conducting negotiations at different levels, participation in tenders, contracts, control of the timing and quality of execution of orders. SP BUSINESS CAR / Toyota Tsusho Tekhnika Mechanic, engineer executing pre-sale preparations, commissioning, making repairs, maintenance, training (counseling) new employees. In 2007, because of reorganization the company has changed its name to "Toyota Tsuse Technique" LLC.