Responsible for: • company datacenters in Russia (head office and powerplants), server rooms etc. • physical servers and storage, backup etc. • monitoring systems • distributed team management (across Russia) • clouds services: virtualization, backup, data analytics, DRS etc. • availability and quality of key IT services: Active Directory, DNS, DHCP, Hyper-V and VMWare virtualization, Remote Access, Exchange, Sharepoint. • migration from classic hyper-convergent infrastructure to cloud • suppliers contract management, SLA control (software and hardware vendors, cloud providers) • development and support of IT infrastructure changes in responsibility area • budget planning • license management • equipment and software lifecycle management • IT project management in matrix environment • PowerBi service implementation • task automation: Powershell, Python, MS Flow

Key Responsibilities: - Delivery of Forensic Technology Solutions (IT services and digital forensic expertise) to external and internal clients, mostly English-speaking international lawyers and forensic accountants. - Project timeline planning: setting up goals, allocating resources, placing milestones. - Managing teams of 2-5 professionals to achieve projects’ goals within timeline and budget. - Quality control and education of junior colleagues. - Preparing reports on findings, marketing materials (Word, PowerPoint, Visio). - Development and maintenance of department IT infrastructure (8 physical and 50 virtual servers, SAN storage, network and end-user laptops and desktops, special digital forensic equipment). - Design, deployment and maintenance of department isolated infrastructure: Active Directory domain, DHCP, DNS, GPO, WSUS, PKI, backups. - Troubleshooting failures, escalating to vendors and internal centers of excellence. - Planning and deployment eDiscovery platforms at client premises. - Working closely with Information security team to meet company’s standards and regulatory requirements. - Managing contractual relations with hardware and software solutions providers (vendors) in accordance to firm policies and standards. - Developing change and maintenance plans for infrastructure used 24/7 by multinational teams (Russia, US and UK) - Addressing Software Development Team requirements: resources provisioning and optimizing for applications needs. - Preparing ad-hoc project dedicated data analytics solutions for investigation teams (Alteryx, PowerBI, Excel). - Basic SQL administration (MySQL, MS SQL) - Designing complex SQL queries for massive data offloads (on average >30mln entries) from MS SQL, Oracle, My SQL - Acting as first contact point for new technology requests.

Key Responsibilities: - Digital forensics data collections from servers, desktops laptops and mobile devices. - Data extractions and recovery. - Performing digital forensic analysis of collected data. - Preparing reports on findings. - Investigative data analytics (Tableau, Excel). - Support of eDiscovery process including data preparation, exports and organizing document reviews. - Automated 1C data extractions. - Deployments of eDiscovery platforms at client premises. - Quality control and education of junior colleagues.

Key Responsibilities: - Managing end-user equipment software and hardware builds according to firm standards, organizing upgrades, repairs and replacements. - Technical supervision of helpdesk colleagues e.g. advanced troubleshooting, escalations to internal offshore centers of excellence and vendors, monitoring major incidents resolution. - Active Directory and Windows 2008R2/2012R2 management. - Performing regular software and hardware assets inventories - Implementing backup plans according to firm standards. - Responsibility over printing devices unification and maintenance e.g. reducing costs of printing services by 50% by changing from 7 vendors, 12 models with over 100 devices to a single vendor and 4 models and less than 30 devices. - Expats and top-management support.

- Customer Support Shift team management (4-6 colleagues) - Responsibility for meeting shift KPIs (quality, quantity, response time etc.) - Managing escalations to QA and development team - Supporting priority clients (USA, Canada)