Больше информации по резюме будет доступно после регистрации
ЗарегистрироватьсяWas yesterday at 21:58
Female, 40 years, born on 16 April 1986
Moscow, metro station Begovaya, not willing to relocate, prepared for business trips
Partnership manager
Specializations:
- Sales manager, account manager
Employment type: full time
Work experience 18 years 2 months
October 2019 — currently
6 years 7 months
Rosgosstrakh bank
Moscow, www.rgsbank.ru/en/
Managing Director of cooperation with car manufacturers
1. Attraction to cooperation, development of relationships and support of partners-car manufacturers;
2. Initiation and active participation in the bank’s product activities (corporate and retail products) as a team leader;
3. Development and launch joint programs with car manufacturers for corporate and retail business;
4. Development of training materials, conducting training for the network, calculating and setting planned KPIs;
5. Evaluation of running programs, analysis of existing competitive offers, quick response;
6. Achievement of planned business indicators;
7. Development of contests and marketing materials in conjunction with the marketing service;
Results: 3 car manufactures signed agreement of cooperation with Bank as a volume maker partners; 4 car manufactures are attracted and discuss common conditions;
April 2019 — October 2019
7 months
Home Credit Bank
Russia, www.homecredit.ru/
Financial Sector... Show more
Product owner - Autobroker
1. Lead customer acquisition and retention;
2. Understanding customer needs to buy a car and developing financial product;
3. Analyze key performance metrics and gather customer feedback;
4. Launch MVP and increasing product experience;
5. Engage closely with UI/UX designers and the engineering team to find the best technical solutions and timing implementation;
6. Development a user experience and business analytics system;
7. Analysis of competitors and new business models.
Result: App is posted on website www.autockidka.ru , lending on credit calculator, the field "Buy in Credit"
December 2014 — February 2019
4 years 3 months
Volkswagen Bank RUS
Moscow, www.vwbank.ru
Head of financial services managers and marketing
1. Partners cooperation:
1.1. Relationships improvement with partners, negotiation at the top management level;
1.2. Development and implementation measures for increasing Brand cooperation (common subvention programs, bonus system, launch special campaign such as credit, insurance or bundle);
1.3. Attending in Dealers conference, as a speaker as well;
2. Digital product development and sales channels:
2.1.Credit calculator is implemented into VW car configurator;
2.2.Credit application is posted on website Audi.ru
3. Marketing and strategic development:
3.1. Development and implementation of a marketing strategy, systematization of marketing activities, development of measures for brand awareness;
3.2. Modernization and implementation of the customer satisfaction survey (CSS) process;
4. Renewal customers and loyalty campaigns:
4.1. Participation in the working group East Europe “Increasing renewal rate in East Europe”, as a delegate from Russia (other markets Czech Republic, Slovakia, Poland, Turkey);
4.2. Development and implementation of a client’s life cycle;
4.3. Launch of financial campaign to exchange current car for a new one;
Audi Financial Services manager
12.2014 - 07.2017
1. Relationship improvement with Audi Russia;
2. Initiation of development of financial products that Audi needs;
3. Development and launch of joint marketing activities, increasing traffic in dealers and Brand value for customers;
4. Attending in Dealers conference, as a speaker as well;
5. Implementation of a sales plan for credit products in the dealer network, KPI's calculation;
6. Development of a training materials for the dealers, conducting trainings;
7. Preparation and defense of the financial strategy in Audi AG;
April 2013 — December 2014
1 year 9 months
Bank VTB24
Moscow, www.vtb.ru
Financial Sector... Show more
Partner relations manager, Product manager
1. Constant project control (KIA, Hyundai, Suzuki, others)
2. Handing the links with potential partners (Volvo, Uz-Daewoo, Chrysler Rus);
3.Organization of "one window" setup of work with automobile production partner:
3.1.Planning and control of the yearly revenues top line - constant cooperation with Sales departments in Moscow and Regions ;
3.2.Agreements achievement on common special programs, preferably on exclusive conditions, programs development ;
3.3. Program business case calculation, project submission and its approval in the bank;
3.4. Program creation from idea till federal launch special conditions for the Brand's customer.
4. Market research;
5. Tenders' documentation preparation and tenders participation (automobile producers)
December 2010 — February 2013
2 years 3 months
National Insurance Group
Financial Sector... Show more
Head of the division, Relations
Head of the division, Relations
April 2011 – February 2013
1. Attraction of new partners - Car manufactures / Official Car dealers;
2. Regional sales development and support in terms of the Federal program FMC;
3. Regular Meetings with Car dealers senior management, contact base;
4. Common work with Ford Motor Company in terms of the program ``Ford Insurance'' (sales, advertisement products development, Stuff Motivation program development (approved by Ford Motor Company), forecasting and control in terms of Federal program);
5. Budgeting and budget submission/defend
6. Product Management (product development and implementation) (multi-brand project with TATNEFT, cooperation with Ford Motor Company)
The main reached goals:
* Launched insurance products from start up till federal program participation;
* Ford Motor Company were attracted as a volume maker partner.
Senior specialist, Relations
December 2010 – April 2011
Attraction of new and relationships improvement with current partners - Car dealers in Moscow affiliate;
November 2007 — September 2010
2 years 11 months
Moscow, www.major-auto.ru
Automotive Business... Show more
Financial and Insurance manager (F&I)
1. Development of the best suitable car insurance solution for the customers. Proposals review from 16 insurance companies: Alliance, AlfaStrakhovanie, Reso, Ingostrah and etc.;
2. Choice of the credit program from 13 main banks: Sberbank, VTB 24 etc.;
3. Dealing with the Federal credit and insurance programs of the leading Global Car manufacturers (Volkswagen, KIA, Nissan, Land Rover and etc) ;
Skills
Skill proficiency levels
Driving experience
Own car
Driver's license category BAbout me
- Strong MS Excel and Power Point skills,
- Business attitude, understanding business goals, negotiation skills.
- A sincere, flexible, cheerful and goal-oriented.
Higher education
2011
Higher education
All-Russian Distance Institute of Finance and Economics
Finance and credit, Banking
2008
Higher education
D.Mendeleev University of Chemical Technology of Russia
Chemist researchers, Chemistry
Languages
Professional development, courses
2019
The Bauman Moscow State Technical University,
Educational and Scientific Center at BMSTU "Specialist.ru", Project Management Based on ANSI PMI PMBOK Guide v.6 & Agile Practice Guide
2018
Higher School of Economics, improving the professional level of knowledge in the field of customer relationship management.
Higher School of Economics, Customer Relationship Management, CRM, loyalty programs in e-commerce and digital marketing
2017
Training center of Volkswagen AG
Volkswagen Bank RUS, Employee management
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter
