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Female, 38 years, born on 4 August 1987
Moscow, willing to relocate (Moscow), prepared for business trips
Department manager / head
850 000 ₽ in hand
Specializations:
- Sales manager, account manager
- Partner manager
- Head of customer service
Employment type: full time
Work experience 16 years 5 months
July 2024 — currently
1 year 10 months
Brand Manager (smoke free products)
Product & Services & Programs campaign management:
Development and deployment control various marketing campaigns offline & digital aimed to promote the Brand to address key business objectives.
Cross-Functional Collaboration:
Ensuring brand voice, visual identity, and messaging are consistent across all communication channels through closely cross-functional collaboration (portfolio team, commercial structure, etc.)
Market Research & Analysis:
Monitoring market trends, analyzing competitor offerings and consumer insights to identify opportunities and adjust strategic decisions.
November 2022 — June 2024
1 year 8 months
Manager Activation Tools Development
* Define and align with HQ functions on channel activation priorities, activation programs scope, scale, schedule, targets and budget
* Ensure activation toolbox relevance, timely mechanics development and adjustment, deployment control and management in line with targets (annual / quarterly / monthly)
* Govern & support co-development of tests / initiatives with Area Partners
* Define indicators for activation impact measurement, mesure activation waves results & effectiveness vs benchmark, track cost vs impact, share data with HQ / Areas
* Ensure availability of needed reporting and analyses to support decision making and results evaluation
* Contribute to consumer centric organization by consumer offers & LAU/LAS messages adjustment to TT specific deployment and SA capabilities
* Develop and deploy set of on-line & off-line tools to maximize level of engagement, drive SA loyalty, motivate for extra-mile, stimulate positive competition, reward accomplishments
* Validate inputs and govern deployment plan and cycle focuses execution
* Establish effective collaboration and information sharing with RRP, HQ Product Teams and with other Channels at HQ level
* Manage team, invest time in people development, motivate and build adaptable and capable organization
March 2021 — November 2022
1 year 9 months
Consumer Programs Manager
- Define RRP Acquisition strategy and strategic alignment of programs and products with across channels
- Leads & Prospects Management (processing, volumes planning, lead/name generation mechanics development and deployment)
- Lending management (lending devices stock management, hyper care process, device booking and reverse logistic)
- Installment (offers, briefing, reporting, improvement)
- Creation & alignment of acquisition offers/ promotions (pricing, new mechanics aligned with consumer journey, budget management)
- Set up and management of CRM communication calendar across all channels
January 2018 — March 2021
3 years 3 months
RRP* Development Supervisor (* Reduced Risk Products)
• Execute brand strategy, develop mechanics of brand building focused on clear communication with customers, premium service through building journey with product;
• Deliver results in accordance with KPIs set;
• Ensure high quality of service provided and confirmed by conversion rates and consumers feedback;
• Develop and deploy commercialization plans of RRP in the Communication Channels;
• Build and develop effective, motivated and highly performing team;
• Collaborate with service providing companies refine motivation schemes, manage the quality of provided services;
• Ensure quality control of internal resources allocation, regular KPI monitoring and conversion analysis.
December 2009 — December 2017
8 years 1 month
Brand Executive, Central Region
Development and organization of marketing activities aimed to sales and share of market growth for brands in medium and below price segments on Central Region:
- analyzing market trends to address business opportunities and issues, and the brands’ objectives setting
- brands' development plan preparation / presenting to the management / controlling of execution;
- budget (direct marketing expenses) planning / presenting to the management / effective execution;
- product' price stocks management by channels/ territories;
- new product line launch planning and performance control (sales volume projection; tool box development / adaptation (if needed) in accordance with regional specifics; identifying key marketing activities to support the launch: trade engagement, consumer engagemet, etc.);
- development and leading of special projects aimed to consumers engagement;
- cooperation with creative agencies (both pan Russia level and regional);
Skills
Skill proficiency levels
Driving experience
Driver's license category B
About me
English level - Upper Intermidiate
Driver license ("B" category)
Higher education
2011
Higher education
Commerce, Commerce (trade)
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter
