Launching The Oberoi Beach Resort Al Zorah in Russian and CIS markets; Organizing a soft launch event in Moscow; Organizing business breakfasts with hotel presentation every 2 months; Organizing monthly meetings with best travel actors (travel agencies, TOs, concierge agencies, private banking companies etc) of Moscow, other Russian cities and CIS countries in order to introduce, update or product training on hotel; Attending trade fairs, joint promotions with any of hotel’s TO partner; Making a full budget plan for the year; Delivering brochures and electronic newsletters to the market, rates and draft contracts; Translating the hotel webpage, fact sheets, media press releases, brochures and special offers; Attendance and organization of trade shows & road shows, appointments with key partners across Russia and CIS countries; Replying to reviews in Russian in TripAdvisor and other similar websites; Digital marketing services, distribution of press releases, assistance with e-commerce opportunities; Organizing and accompanying familiarization trips for agencies; Organizing and taking part in joint seminars/webinars with main tour operators.

Contacting all contracted tour operators and travel companies to arrange product trainings for the sales and reservation staff; Presenting The Residence Hotels to new operators and companies for the future cooperation; Conducting regular sales calls in Moscow and other cities; Organizing breakfasts, dinners and lunches with relevant trade partners to present The Residence Hotels to key agents; Working closely with the Tourist Offices and relevant airlines; Representing The Residence Hotels at exhibitions and trade shows; Arranging familiarization trips for operators/agents in conjunction with relevant airlines and hosting the group at the property; Making translations; Organizing and coordinating all necessary sales and promotional activities in order to generate and increase business; Evaluating market trends and maintaining the position of The Residence Hotels with appropriate activities; Making the yearly budget plan.

Handling direct corporate companies, business travel and MICE agencies, private concierge companies (Moscow market); FAM Trips arranging; Organizing and taking part in local roadshows and workshops; Conducting sales calls, making product presentations, negotiating rates and contract signing.

Working in the preopening team and taking active part in the hotel opening; Bringing corporate and tour & travel clients on board; Conducting negotiations, signing annual corporate contracts, groups & events contracts and VIP individual contracts; Coordination of all services during group’s stay; Organizing and coordinating corporate and private events; Participation in international exhibitions and trade shows.

Conducting negotiations, discussing special rates and signing contracts for group bookings and special events within the annual rate structure; Actively searching for and bringing on board new partners to benefit the company; Coordination of all services during group’s staying in the hotel; Events coordination; Responsible for invoicing and payment procedures.

Negotiations with key and potential corporate clients in Moscow and other cities including international market; Making presentations, entertainment and other activities for the corporate clients; Monitoring the situation on the local corporate market in order to maximize market effectiveness; Participation in international and local fares/exhibitions in order to contact more potential corporate clients; Planning and arranging meetings with “active”, “sleeping” and “prospective” clients in order to maintain a healthy balance in the client’s pie; Building up and developing business relationships with the target clientele in a way optimizing the hotel’s market penetration and generating rooms and banquet & conference revenues in accordance with the annual budget and marketing plan; Maintaining and actively promoting a realistic and appropriate image of the hotel and the parent company, thus contributing to the further development of all kind of activities; Cross-selling all sister Kempinski properties within the Russian Federation.

Providing back office support for Account Sales in preparing client agreements, completing requests for pricing, submitting rate offers, evaluating group requests. Planning and organizing hotel inspections; Monitoring client recognition loyalty programs; Preparing and participating in special projects for in-house client events, annual sales blitzes, roadshows and exhibitions; Responsible for issuing monthly sales statistics (corporate & leisure); Representing hotel during different events.

Supervising department secretary pool for a complete and professional administrational support of the office; Responsible for contract filing (corporate, travel and groups); Updating Fidelio FO and S&C systems.