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Female
Moscow, not willing to relocate, prepared for business trips
Project Coordinator, Travel Manager, Personal Assistant
Specializations:
- Tourism manager
- Secretary, executive assistant, assistant
Employment type: part time, project work/one-time assignment
Work experience 16 years 11 months
February 2023 — currently
3 years 4 months
Pitch Marketing LLC
Project Coordinator
Substantial contributions to the projects such as FIFA WORLD CUP.
Launching campaign for GOLD APPLE STORE in Qatar.
Managing events and catering:
- Suppliers search, selection and negotiation;
- Photoshoots, video and bloggers campaign;
- Masterclasses made by hair and makeup artists;
- Teamwork on the concept ti be different every weekend and to be marvelous:
January 2021 — January 2023
2 years 1 month
ALFtoon Marketing, Qatar, Doha
Secretary to Media Influencer
• Arrangement media events: Communication with clients, getting content for advertising;
• Arrangements of photo shoots;
• Schedule management;
• Designing and editing concepts for future posts;
• Help in opening a new beauty salon;
• Selection of staff and providers;
• Arrangement of training;
• Personal requests.
August 2014 — April 2020
5 years 9 months
Your Complete Travel Solution, Lifestyle Management, Singapore and Russia
Lifestyle Manager
SUCCESSFUL WORK INDEPENDENTLY AND IN A TEAM.
AS CUSTOMER SERVICE CONSULTANT:
• Building professional customer relationships with clientele;
• Customer support covering general inquires, requests and complaints;
• Problem solving and successful complaints handling;
• Up-selling and cross-selling customers to new services;
• Achieving profitable sales growth;
• Management sales activities, building relationships with existing customers;
• Vendors selection;
AS TRAVEL MANAGER AND EVENT COORDINATOR:
• Prepare bespoke travel itinerary for clients: selection of high-end dining and event venues, design of sightseeing programmes, arrangement of professional private guide services, entertainment and other leisure activities;
• Organize private events and manage end to end planning and execution;
Luxury villas rent: providing detailed description and highlighting of each villas specifications and features. Helping to find the right match of the property. Constant cooperation with the staff. Full administration support;
• Full range of travel services: tailor-made itineraries, visa support, tickets and hotels booking, chauffeur service and executive car hire;
• Support to all personal administrative needs;
AS PERSONAL ASSISTANT:
• Wide range of administrative support to help manager to make the best use of their time;
• Carrying out specific projects and research;
• Taking responsibility of accounts and budgets;
• Property management;
• Staff hire;
• Deputising for the manager, making decisions and delegating work to others in the manager's absence.
• Being involved in decision-making processes.
August 2018 — September 2019
1 year 2 months
Royal Jordanian Airlines, Russia, Moscow
Travel Manager
Travel Consultant:
Determining clients’ wants and expectations to create the best-fit travel plan;
Design of travel itineraries and presentation;
Winning the best rates with travel segment worldwide;
24/7 customers support;
Digital Marketing specialist:
- creation of the website content: selecting interesting content for clients, finding the best video and photographs to attract potential clientele;
- boost the search engine optimization (SEO) of the website;
Sales Manager:
- company presentation at exhibitions, B2B and B2C conferences.
October 2016 — May 2017
8 months
InspirAsia Accelerator, Fintech Startup, Singapore
Executive Assistant
Fulfilling multiple tasks in a highly demanding and deadline-driven environment;
Managing directors’ calendars;
Complete travel support, minimizing travel time and optimizing costs;
Planning and customization of travel itinerary;
Monthly expenses and reimbursement reports;
Entertainment and leisure activities management;
Arrangements of events, managing end to end from planning to execution;
Any other tasks if requested;
January 2015 — September 2016
1 year 9 months
Global Singapore
Singapore, Globalsingapore.com.sg
Public Services... Show more
Customer Service Consultant
Travel Agency & Visa Processing Centre
• Providing accurate travel arrangements for corporate and individual customers;
• Understanding customer needs and proposing best alternatives for visa application;
• Coordination with Consulates, establishing good relationships with Consuls and visa centres;
• Customer support, covering general inquires, requests and complaints;
• Maintaining an accurate and up-to-date customer database;
• Month-end accounting and cash flow reconciliation.
January 2014 — January 2015
1 year 1 month
Sing - Jets, Singapore
Executive Assistant and Event Coordinator
Sing-Jets, Sales & Service business for private aircraft owners
General administrative support;
End to end event management;
Business development, promoting company’s services;
Aircraft acquisition, management and charter flights.
January 2012 — January 2013
1 year 1 month
McKinsey & Company, Russia, Moscow
Executive Assistant & Travel Coordinator
EA to two Partners and the Director of Legal department.
Fulfilling multiple tasks in a highly demanding and deadline-driven environment;
Managing directors’ calendars;
Complete travel support, minimizing travel time and optimizing costs;
Planning and customization of travel itinerary and complete travel solution to all the travel needs;
Monthly expenses and reimbursement reports;
Event management;
Any other tasks if requested.
November 2007 — November 2011
4 years 1 month
Barclays Bank, Russia, Moscow
Executive Assistant & Travel Coordinator
Executive Assistant to the Integration Director;
Management of travel department;
Responsible for relocation services;
Solving all administrative issues related to integration process: complete Russian visa support, logistic and accommodation;
Arranging business travel for foreign Top Management and local employees: foreign passports, visa support, tickets, hotels, transfers, excursions and entertaining programs;
Events and meetings organization;
Cooperation with suppliers, vendor selection, marketing research, preparation of monthly reports, costs optimizations.
Skills
Skill proficiency levels
About me
Lifestyle Manager with excellent interpersonal skills, emphatic, keen to help customers enjoy their life whether for business or leisure travel. Providing personal concierge services, end to end event management, luxury estate booking, customized travel solutions. Expertise in customer service, negotiations, sales and business development. With over 15 years extensive experience as Personal Assistant to high-performing leaders with the ability to work on multiple tasks simultaneously and under pressure in a fast-paced environment. Highly dedicated, detail-oriented, organised, proactive and excellent team player. I am very flexible, enthusiastic, open-minded and ready to go the extra mile.
Higher education
2000
Higher education
Moscow State Institute of Foreign Relationships (МГИМО)
International business and business administration/Manager, Bachelor
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Up to one hour
