-Planning and organizing end to end holidays for clients, including booking airfares, accommodation and tours and activities. -Managed end to end visa application process for the clients. -Dealing with consumer and business clients, tailoring travel solutions for their respective needs. -Organising group travel tours for groups of up to 40 tourists. -Dealing with sub-contractors and major travel agencies to secure special deals and offers. -Business development activities to attract new consumer and business customers. -Marketing of the travel offers, including special promotions, to the current and new customer base. -Customer service and account managing, providing ongoing support to existing clients and resolving any queries or problems with their travel arrangements. -Book-keeping and handling customer monies, including fares, visa payments and other government charges.

-Planning and organizing end to end holidays for clients, including booking airfares, accommodation and tours and activities. -Book-keeping and handling customer monies, including fares, visa payments and other government charges. -Providing ongoing support to existing clients and resolving any queries or problems with their travel arrangements. -Dealing with sub-contractors and major travel agencies.

-Manage the day to day administration of three beauty salons, providing support to service and administration staff. -Prepare compile and run weekly sales, stock and KPI reports -Manage 12 administration personnel, including training these personnel in processes and procedures, customer service and sales techniques -Managing supply orders and stock management -Develop and manage various specials offers, campaigns and customer attraction events -Event planning and management

• Business Development, including attracting clients via online marketing, radio advertising and various events and expos. • Planning and organizing end to end holidays for clients, including booking airfares, accommodation and various tours and activities. • Book keeping and handling customer monies, including fares, visa payments and other government charges. • Dealing with sub-contractors and major travel agencies. • Managed, trained and developed a team of 3 Travel Agents. Due excellent customer service and my commitment to the clients I’ve developed extensive customer base and secured repeat business, which allowed this travel agency to make a profit even during the overall down turn in holiday travel in the past couple of years.

- Monitoring all financial , currency processes and transactions ,management of all communication with export authorities for all required countries - Designing and implementation all export strategies ,activities and providing adherence to all project requirements ,preparing all export documents within required time-frame and scheduling efficient shipping activities - Monitoring all existing and prospective markets in Europe,Asia,Australia to identify appropriate business opportunities and review all company products ,development and maintaining professional relationships with all agents and clients . - Monitoring all sales transactions and reviewing all customer response for all orders and payments, resolving all customer issues for processes ,management of sales shipments for all export products, collaboration with suppliers to ensure smooth functioning of processes and forecast all requirements - Management of all banking logistics for export activities ,preparation required documents ,special labels for brands.

• Business Development, including attracting clients via online marketing, radio advertising and various events and expos. • Planning and organizing end to end holidays for clients, including booking airfares, accommodation and various tours and activities. • Book keeping and handling customer monies, including fares, visa payments and other government charges. • Dealing with sub-contractors and major travel agencies. Achievements: • Received numerous letter of appreciation from clients

Business Development, including attracting clients via online marketing, radio advertising and various events and expos. • Planning and organizing end to end holidays for clients, including booking airfares, accommodation and various tours and activities. • Book keeping and handling customer monies, including fares, visa payments and other government charges. • Dealing with sub-contractors and major travel agencies.

• Business Development, including attracting clients via online marketing, radio advertising and various events and expos. • Planning and organizing end to end holidays for clients, including booking airfares, accommodation and various tours and activities. • Book keeping and handling customer monies, including fares, visa payments and other government charges. • Dealing with sub-contractors and major travel agencies.