Moscow, eae-consult.ru/ Development, integration and support of SAP-based IT solutions, 1C, Directum. Rendering services on automation of businesses in various industries. Helped the company obtain a TOP-20 position among IT service providers. - Strategic and operational management of subordinate departments, including the IT department; - Development (1С, SAP, Java, C#), Project Office, account-managers, service-managers; - Managing ~15 Heads of Departments under matrix reporting across the whole Russian Federation, including in Central, Northwest, Southern and Ural Federal Districts; - Creating prospective development strategies, launching new business directions and services; - Developing TCO models, supervising development and servicing of IT products and services; - Negotiating with customers (pre-sale, cooperation development); - Planning and developing IT projects for key customers; - Was responsible for financial planning, budget management, managing projects’ economies; - Enhancing the company’s operational effectiveness, modernizing the company from both the technical and administrative sides, strengthening hard and soft skills, building up a skillful IT team. Key achievements: - Performed a comprehensive audit of the company, developed a plan for transforming its business model; - Launched the portfolio diversification process that included winning contracts from Gazprom, Sibur, Transneft; - Maintained a close partnership with a key client – Lukoil PSJC - Significantly optimized expenses.

Telecom company with annual profits of ~ RUB 290 billion and ~ 55 million subscribers in Russia. Managed a team of 40+ staff. - Maintaining a business partnership with Beeline in supporting and developing their retail and franchise network, - Leading position in IT development for B2C and B2B customers in: - Sales offices (up to 6500 employees), e-shop, franchise network; - Developing IT infrastructure, launching digital projects,, managing teams (scrum); -Managing projects on business functionality development for demands and product projects; - Managing subcontractor relationships, supervising SLA and KPI fulfillment- Increasing the department’s competence and developing its automation practices, integrating DevOps tools; - Drafting, justifying and controlling the budget for OPEX/CAPEX projects; - Team management: recruiting, onboarding, developing soft and hard skills, motivation, rotation; - Building cross-functional communications within the framework of the company’s goals;. - Drafting and performing presentations for the company’s top management. Key achievements: - Within 6 months integrated 1600 Evroset sales offices into the Beeline retail network; - - Completed a massive project of transferring all 1C-dependent offices (sales management, retail) online. The project won the grand prize in the 1C Project of the Year contest among completed solutions on the 1C platform; - Launched a centralized solution for franchise partners; - -Transferred the team’s workflow to the Agile methodology and implemented scrum principles; - Other projects include: integrating with 3PL providers (WMS); ECM; forecasting, procuring and distributing products; WFM; transferring the SIM card purchase and activation process online.

- All-purpose commercial bank, top-50 in Russia by asset value. - Figuring out the infrastructure development strategy in light of rapid growth of the B2C business; - creating and managing the portfolio of strategic projects; - developing the IT infrastructure and supporting internal users; - building and automating client service processes; - Developing, improving, formalizing and automating IT and business processes; - Budgeting, managing purchases and contract relationships, SLA and KPI supervision; - Concluding strategic agreements with key vendors and IT service providers. Key achievements: - Created main and backup data centers (Tier III), as well as a testing matrix of IT systems; - Launched a centralized customer service center in Ryazan; - Proposed and launched the CRM development project (for MTS and MTS-Bank); - Established centralized monitoring of business processes and IT infrastructure.

RTK JSC, MTS Retail network Moscow, mts.ru Deputy IT Director for development МТS retail network: 9 branches, >16 000 employees, >3 000 sales offices. - Developing a long-term strategy for the network’s development; - Developing and implementing policies aimed at improving IT infrastructure; - Managing implementation of new business applications, as well as integration of current software; - Reviewing processes, technical support for applications and requirements for automation; - Creating QC mechanisms for providing and developing IT services (ITSM, ITIL); - Organizing and holding contract tenders; working with suppliers (consulting, outsourcing); - Drafting and justifying investments and budgets, optimizing IT costs; - Ensuring development compliance and building a reporting system for SOX audits; - Day-to-day management of the IT department, developing employee motivation programs (concerning business analysis, programmers for 1C, SQL, MS OLAP, MS Report, ABAP, C#, SharePoint 2010, asp.net), as well as quality assurance. Key achievements: - Prepared the IT infrastructure for transferring to industrial ERPs (Oracle, SAP); - Transferred the retail platform (7000 staff) from 1C v7 to 1C v8 Retail; - Developed the synergistic loyalty project MTS-Dengi (MTS, MTS-Bank, RTK); - Implemented the ability to issue loans through the 1C accountant’s workspace (merging all operations into one window); - Launched services for money transfers, payments, paying back loans and paying fines; - Implemented an automated system for management of mobile sales; - Launched an integrated sales platform for retail shops and the e-shop shop.mts.ru; - Launched the company’s social network. From April 2007 to January 2011 worked as IT Director: - Transferred integrated retail networks under control of RTK PJSC as part of an M&A; included Betalink, Telefon.ru, TS-Retail, Eldorado retail sales offices, IPS etc. - Implemented IT cost reduction projects and scaled them across Russia. From June 2005 to April 2007 worked as Senior Specialist in the Department of IT Operations; - Implemented the HP OV Service Desk and organized the workflow of level-1, level-2 and level-3 support lines; - Transferred the financial operations from 1C v7 to Oracle E-Business Suite; - Implemented Alliris; - Implemented the Service Delivery Platform (SDP) on the MTS-Povolzhye-Southeast network and others.