Delivery and Service Assurance of Fiber and Copper Network Elements. * Transition Plan from existing infrastructure of Field Operations to new Managed Services Model. ; * Field Operations of Managed Services for Enterprise, VIP and Home Users. ; * Corrective, Preventive maintenance of civil, fiber (FTTx) and copper elements for OSP as well as inside customer premises. ; * Manage new Installations of XDSL, IPTV, Wi-Fi, ONTs, Modems, Telephone Lines, FDTs, and MSANs etc. ; * Manage Service Level Agreements (SLA) and KPIs for Managed Services Field Operations and reporting. ; * Spare Parts Management, Governance and control of project resources, tools and equipment.

* Project Management of information security projects undertaken by Commtel & handling customer expectations. ; * Managed PMO and all its activities including contracts. ; * Managed required level of partner certifications of CISOC, IBM, McAfee, FireEye ; * Managed project documentation and proposal write ups, implementation plans, tenders, quotations etc. ; * Developed organizational development & transformation strategy to enhance employee's skills enhancement. ; * I implemented Enterprise Resource Planning (ERP) in company's environment. ; * Organizational development & integrating with Sales, Technical, HR, Procurement etc. for UAE and Pakistan offices. ; * Managed sales funnel data acquisition and sales data reporting, project reporting. ; * Facilitated achieving sales targets by providing support to account management team. ; * Managed Partner incentive programs for IBM SVI, McAfee, FireEye, Cisco and other coordination activities. ; * Managed marketing activities and events (e.g. ITCN Asia, Info Sec, E Banking etc.)

TCI (Transformation Consulting International) Saudi Telecom (STC) Saudi Arabia- (Mar 2012-Dec2012) With TCI I worked as Independent Consultant (Partner) and represented STC to Knowledge Economic City Medina (KEC); a commercial client of STC; as project manager. A project management Office (PMO) was setup in STC to implement fiber infrastructure for KEC and management of client. Project was put on hold by KEC in 2013. Key areas are under: • Project management for implementation of fiber infrastructure (FTTH), services and operations including civil. • Implemented PMI (Project Management Institute) methodology and standards for KEC Project. • Transformation of organization and customer management for improvement of processes, project control activities, project financial and progress reporting. I created Risk and Change Management Plans for the KEC Project and implemented according to PMI Standards. Created policies, procedures and quality measures documents for efficient administrative control of project activities and customer management. Created efficient document control system for sharing and exchange of information and technical documents with stakeholders. • Represented STC in meetings with customer and organized site surveys • Managed vendor, service level agreement, penalties and service delivery.

Project Manager Implementation-KEC (Knowledge Economic City) Fiber Project (July 2010- Feb 2012) • I planned, scheduled, and managed all activities of projects under assignment. I controlled evaluated, schedule/plans their deliverables, resources, progress, implementing in accordance with baseline plans. Established Co-ordination mechanism for customer, client and organization. Sites surveyed and lead vendor teams. Communication management, reporting & customer management. Consultant Reporting & Scheduling Analyst (Mega Program Implementation Department) July 2010- Feb 2012 • Planned & scheduled all activities across all Mega fiber projects by arranging regular meetings with project managers/director to determine and report against progress and achievements provided executive analysis of project progress and suggested recovery plans compared against baselines. • Managed development of Mega website. • Provided regular and ad-hoc reports and presentations against the demands of the business (Daily, weekly, and monthly) for management and board. (progress, financial and resources) Consultant Project reporting& Scheduling Analyst (Ministry of Interior Saudi Arabia) July 2010- Feb 2012 • Managed project schedule and plans as per overall project implementation of fiber project for Ministry of Interior Saudi Arabia. • Processed, controlled and analyzed planning and scheduling by evaluating & integrating third party schedules into master schedule (Integrated Master Schedule) • Coordinated work flow between various business units for implementation of activities. • Creative, formal high level reports. (Board, VP: Daily, Weekly, Monthly & Ad-hoc Reports). • Managed vendor and liaised with client for ensuring their expectations are met. Penalties management. Senior Consultant-Project controller reporting for Saudi Telecom Network Implementation Rollout Monitoring & Control Department– 3G & 2GProjects (June 2007-June 2009) • Monitored & controlled STC’s projects from inception through completion and adherence to master plans and schedules. Identified program problems & guidelines. • Defined roles/goals of team and department. • Introduced/lead preparation of standardized high level monitoring reports. Organized VP, GM & Director level information needs. • Reported & analyzed strategic objectives of Network Implementation in STC & performed audits & review of projects. Created work break down structures- WBS, flowcharts, and schedules. Managed in-house database developments and web portal. • Worked with VP, Program Director and prepared contractual financial & progress reports of major GSM projects for STC top management as part of contractual obligation on the part of my organization NTSA.

* Management cadre where I managed Siemens on turnkey project, data collection, reporting, internal coordination & follow up on blocking issues. * Project controlling of BSS, TRX and Civil tower erections etc. ; * Identified/defined data sources and techniques for acquisition, verifying for technical data. ; * Prepared monthly, weekly & ad hoc reports (financial & progress). Site acceptance status reports; follow up escalated blocking issues/notices. ; * Coordinated/scheduled activities with other departments/divisions (e.g. planning, real estate, marketing, finance) for Verified/controlled acceptance test protocols & other docs. Implementation meetings & minutes of meetings.

Project controlling of BSS, TRX and Civil tower erections etc.