Responsibilities: • Management of a department of 17 people, including recruitment, onboarding, and setting goals and objectives for staff. • Training and motivation of team members. • Development of the client portfolio — formulating and implementing strategies for attracting and developing clients, as well as strategies for selling current and new products. • Expansion of acquisition channels. • Building effective team operations. • Monitoring compliance with contractual obligations. • Analyzing client activity. • Participation in marketing events — exhibitions, conferences, seminars. • Collaboration with adjacent departments to develop unified strategies, regulations, and standards. • Development of a new employee motivation system. • Establishment of a new pricing policy. • Formulation of the sales department strategy for 2025-2026. Achievements: • Exceeded planned targets by 115% in Q4 2024 and by 213% in Q1 2025. • Launched two new products to the market that have no analogs among competitors. • Speaker at conferences and strategic sessions. • Built a successful team that consistently meets its goals.

- search and development of new clients and partners in the face of dealers on top-management level - sales of new business & leasing products - negotiations, presentations and work with objections to reach positive result - monitoring of competitive products and business - analysis of current situation and search for new business opportunities - development of key dealer-partners from the biggest dealers net in RF & build up of strong and long-term relationships - knowledge of CRM systems - participation in planning and meetings of the working groups and the sales department Achievements: - Stable overfulfillment of the plan by 130-170% annually - Develop and strengthen the company's position in key dealers: Borishof Holding and Avilon. Increase in the volume of equipment sold by the Avilon dealer by 6 times, compared to the same period last year - Building trustful relationships with Avilon and Borishof at the top management level of the companies - Development of the Brokers' Channel and attraction of 300% of new business in 2023 - In 2023, I was nominated for the best leading manager of the year in terms of profitability - January 2024 - recognized as the best manager of Russia in VTB Leasing

Area of responsibility: • Sale of financial and operational leasing to the holding's clients • Increase corporate sales • Support sales departments of new and used cars of Inchcape holding in Moscow * Organizing regular meetings with clients and create long-term and stable relationships • Conducting complex negotiations with the top management of the client * Sale additional financial products * Monitoring customer satisfaction • Preparation of relevant reports Achievements: * Organized an effective Department with 5 employees to work with legal entities * Implemented sales plan in 2018 by 400%, in 2019 by 250% • Launched with a partner a new financial product which has no analogues on the market for premium brands • Developed and successfully implemented new client traffic control tool * Organized the largest corporate deal in history of the holding for the purchase premium class vehicles • Achieved the best conditions on the Russian market from partners for the holding

Coordinate business relations with clients. Direct search for new customers and prospects. Cold calls to prospect and new customers. Teaching business support team making cold calls and preparing script for call. Development partnership channel with official dealers and cars representative offices. To increase volume of cars in customers fleet To organize regular meetings with prospect and customers in order to create a long term and stable relationship. To conducting hard negotiation with client top-management. To monitor regular and continuous update of the database of clients in CRM system in accordance with the valid instructions and requirements To be responsible for all steps of a particular car quotation process, cooperating with client during order-creating procedure. To sell additional products To control quality of services To control clients satisfaction To prepare and submit to clients different reports To prepare credit requests To prepare appropriate reporting

Sales of BMW cars, presentation of the car, full sale circle, client data base support, analysis of competitors cars in various segments, direct comparison of concrete technical characteristics, individual sales plan development. cold calls for future customers. Highest degree in the “Art of Sales” 6 months training course.

Sales of Nissan cars, presentation of the car, Consultation clients about cars (technical characteristics, packages, deliveries conditions, credit offers, etc.) Offering clients test drive with further registration and control Close cooperation with the Nissan Motor Company (reporting head office about customer relationship including customer profile information, customers actions and interests) Consultation about existing credit products and programs Consultation in insurance products and programs