- Interaction with users and organization of infrastructure maintenance, consultations on software, virtual private network (VPN), office equipment, telephony, etc. - Organization and maintenance of employees' workstations: assembly, installation, and configuration of equipment. - Engineering of video conferencing: setup of rooms, event support, and consultations. - Remote technical support for users, both in Russia and abroad. - Administration of corporate services and websites. - Working with email services. - Working with electronic digital signatures (EDS). - Onboarding of new users in Active Directory: creation of accounts, assignment of groups and policies, granting access. - Installation and maintenance of networking equipment. - Assignment of Microsoft licenses and resolution of related issues. - Guidance and assistance during software installation, configuration, and updates. - Communication with clients via the HelpDesk platform. - Provision of access to network resources, both for new and existing users. - Delegation of relevant tasks to relevant departments. - Provision of antivirus protection. - Preparation and upkeep of documentation for the information system. - Maintenance of communication with the user until the issue is fully resolved. - Support for the production pipeline, interaction with managers and producers on technical issues. - Ensuring the stable operation of communication tools (Zoom, Teams, Trello, Cerebro, etc.) - Participating in the implementation of new tools and technologies, testing updates before they are introduced into the workflow. - Managing user access rights to projects, data, and internal studio services. - Collaborating with freelancers and remote contractors on technical access and environment setup. - Teaching employees basic technical skills and conducting introductory training sessions for new project participants. - Monitoring the status of systems and studio equipment and promptly responding to incidents that affect the production process.

- Administration of the access control system to the corporate network. - Working with network traffic. - Monitoring the health of security systems. - Preparation of reports on information security events. - Participation in the access control process. - Work with security scanners (Nessus, DLP). Experience in the deployment and administration of information security tools: - DLP systems: InfoWatch, Monitoring. - VPN server: OpenVPN. - Cisco ASA network equipment with IPS module - Debian IPtables software Firewalls

Ensuring the smooth operation of the corporate LAN and office equipment. Performing installation work, laying new cables, assembling, crossing the server cabinet. Configuration, administration of network equipment by Cisco, D-Link. Advising staff on issues related to computers and software. Configuration selection, workstation assembly, and commissioning. Diagnostics and minor repairs of copying and copying equipment.

Help with debugging and setting up equipment. Diagnostics and minor repairs. Installation and configuration of auxiliary software (Office software, Consultant+). Installation and maintenance of a local area network Configuration and maintenance of network equipment.

Implementation of technical support within the company, configuration, debugging of workflows via TeamViewer or on-site. Software and hardware diagnostics of network connections, OS settings.