Export: research of world wide markets in order to find and develop business with users of plant's goods. Sales of high technical products with high added value. Arrangement of technical and commercial negotiations, visits, presentation of plan's capacities, arrangement of production, control of production processes, arrangement of transportation (incl bulk cargo, custom operations). Leading of the small team (2 people) for development of export sales. Working with EU, Middle East, Asia markets. Results: regular sales to EU: Germany, Belgium, Poland, Czech Republic, Romania. Working with different payment terms: LC, TT, bank guarantee. Participation in foreign exhibitions: Germany, Czech Republic, Iran, China as well as organisation of company's booth. Development of agent's net in Egypt, Germany, Romania, Iran. Regular visits and evaluation of customer's satisfaction. Research of abilities of production ofnew products and their sales. Participation in inspections of plant by customer, arrangement of business trip schedules Working with CRM system. Regular contact with government departments : export center, ministry of industry, committee of industrial policy , trading and fuel energetic complex of Volgograd region. Import: arrangement of tenders ( competition) for supplying of spare parts for needs of plant. Delivery from China, Germany. Working with INCOTERMS 2010. Arrangement of technical negotiations in order to get needed requirements of spare parts( drawings, material, mechanical properties), organisation of issuing of needed permissions (certificates) with different establishments, custom clearance

Development of purchasing of steel scrap from different vendors, arranging of disassembling processes of old buildings in order to get steel parts form them, connection with sellers of scrap, participations in tender for purchasing of steel scrap, arrangement of load and unload operations, control of weight and detection of scrap type, claims regulations.

Main functions: - Research of demand for plant’s goods, - Customer base creating - Negotiations with customers - Determination of prices - Contract supporting - Export supporting - Co-Work with technical, account , commercial, logistics, law departments - Tender participation - Looking for new opportunities - Building of the system of export sales on the plant - CMR working Main results: making the customers base, contract with TZR plant (Czech Republic)

As the trade commision agent, i was involved for research of customers all over the worlds ( Europe, India, China) and covering their requests, several deliveries of steel blooms were arranged to Germany. India. The second diredction was supplyng of spare parts for Russian Steel mills from China. Main results: - contract between Evraz ZSMK and Edelshtal BGH - Germany for 500 mt of blooms. - contract between Svobodny Sokol Pipe Company ( Russia) and Henan Roller Shaft (China) for 28 steel moulds for centrifugal casting of pipes - contract between CHLMZ (Russia) and Henan Roller Shaft (China) for 1 steel mould for centrifuginal casting of pipe

AS the project manager in this company i am responsible for building of supply chain (export operation) . Marketing research, conditions negotiations, contract supporting, logistics cost determination, technical determination of offers. Main goals: to orgonisa export of Steel Bilets to Europe. Main results: we got premmilinary agreement with customer in Europe and produecr in Russia about possibility of cooperation.

While working for Staverma, I was in charge to recommunicate them with their current customers in Russia after some pause in their relations. Main goals: to represent firm to customers as the world leader in refractory production, to find key people on the plants, organisation of meetings and tender participiations, translation of negotiations, technical presentation of capacitie of produer of refractory materials, contract supporting, technical determination of offers. After 3 month of work (permanent job) relations with 2 customers were rebuilt.

Managing of the department, development of the system of effective work in department. Planning of sales based on capacities of productions, number of orders Financial controlling Coordination of deliveries Claims solving Managing of foreign and domestic contracts; Contact with old and searching of new customers Research in internet Organization of meetings, exhibitions, customer forums Controlled by managing director, sales director.

- Marketing, searching of customers, - researching of demand for the production items; - Development of the logistical chain of delivery (sea, rail way, sea port), work with custom services, logistical companies; - Negotiations with the commercial and technical staff of potential customers, presentations of products; - managing of costs: delivery costs, customs costs; - managing of international contracts, with the different conditions of payment: LC, prepayment, - Business mailing; - Organization of business trips, delegations, observation of the production processes; - document control trough the whole chain of delivery: producer, customers brokers, bank, customs stock, - Start-up of different projects from 0: research, first contact, presentation, visit, technical observation, finding solutions, contract, post delivery service;

Promotion of refractory materials, graphite electrodes and spare parts of equipment at metallurgical plants: Severstal, MMK, Red October, VTZ, BMZ, Chepetsky Mechanical Plant from Japan, Turkey, Italy, Germany Price determination Project preparedness control and complication of orders Establishing of business relations Business trips Participation in exhibitions and conferences Customs clearance (port logistics) Transport searching Contracts support Document control Technical observing and support of sold materials Accounting Translation of negotiations form English to Russian/from Russian to English (B2B)

Studying of statistic information of volumes of productions, sales. Search and translation of foreign industry news

Search of customers Documentary work