- 2 Product Teams with 30 members under my watch (Frontend, iOS, Android, Backend, QA, Design, BA, SA) I started building a team from scratch to develop a Personal Cabinet for Trade Acquiring and now it includes 2 product teams - Launched mobile application using Progressive Web App technology (first use of PWA in T-Business) - Redesigned PWA mobile app to iOS and Android platforms - Reduced the number of user requests by 10 times (we had to rebuild the entire core-backend-functionality) - Created new concept for Personal Cabinet and implemented it - increased Retention by ~20% - CustDev, JTBD, UI/UX research - 1st place in MarksWebb in 2019 and 2021 Business Internet Banking Rank for Trade Acquiring - Launched mobile application for accepting payments via QR-code (in T-bank app) - Developed backend for Pay to Phone mobile app

1. Implementation of HP Service Manager software for 14 territorial banks in all Russian regions(biggest in the world) -Collecting users requirements -Аnalysis of customer problems -Labor cost estimation -Сonducting presentations of HP Service Manager capabilities to the customer -Configuration HP Service Manager In the end of the project we optimized the current service system in all territorial banks of Sberbank, migrated from Service Desk software to HPSM, what helped to centralize all ITIL processes in Sberbank and decrease incident resolution time by 30% 2. Automatization IT processes of OJSC "Sberbank of Russia" in accordance with the ITIL methodology -Сonducting in-depth interviews with the customer -Transformation of the identified problems into business requirements -Discussion and completion of requirements with the customer -Decomposition of tasks in accordance with the TOR -Development Of new features for the HP Service Manager (Config, Problem, Change, Risks, Incidents) -Сollecting feedback from the customer after the project, work on the errors with the team -Integration With Connect-It -Scripts development in Javascript -Servlets development in Java -Development SQL scenarios for interactions with database -Integration with uCMDB -Integration using MQ and TFS In the end of this projects we automized most of ITIL based processes in Sberbank, integrated with more the 300 other systems and uCMDB that allowed to reduce costs associated with the maintenance and purchase of equipment by more then 15%

Sale of metal to large construction companies -cold calls -negotiation with the customer -processing incoming requests -coordination of delivery logistics -meeting with the customer -work with debtor indebtedness Passed theoretical training in sales management, with the possibility of fixing in practice, sold and organized the supply of rolled metal for the construction of two housing complexes

Development and implementation of an intranet portal for MFI-Soft -Negotiation -Drawing up the terms of reference -Managing team of 3 freelancers, division of tasks and responsibilities -Development and implementation of a corporate intranet portal based on ModX -Testing the portal -Technical support In the end of the project we simplified simplified communication of employees with the board of directors, increased awareness of employees and their involvement in company processes

-Scripting and development of functional templates in Java + Selenium WebDriver to test web-application of the company and gather information from complex thematic resources -Test automation services of the company -In the process, actively use Selenium WebDriver in conjunction with Java to create scripts and templates.

-Analysis Of processed data -Collect Information in the field of online resources -Development Of applications in Python to determine the citation on the Internet -Development Of applications in Perl for analysis of the relevance of search engines (development of an algorithm to estimate relevancy of search engines, the use of GET and POST requests) The project was created to develop a search engine for online streaming resources, each member of the project itself was responsible for the development, testing and support to set up their applications and functions

-Training -Internship -Testing -Bug fixing -Development of new product features