Introducing clients to bitcoin mining cloud mining. Renting miners or buying bitcoin miners. Selling the various bitcoin mining services and packages to clients Identifying clients long term and short term goals in crypto mining and tailoring the best investment strategy Handling clients payment problems and withdrawal issues Upselling bitcoin mining packages to existing clients.

communication with clients via chats and emails in regards to : Following up on payment problems for clients. Helping with navigation on various platforms. Explaining company rules to clients in case of complaints with accounts settlement. Directing clients to the correct department in case of complaints.

working with an English-speaking client. Answering calls, chats, and emails regarding: Expected delivery time for their products. Filing complaints regarding poor quality of both products and services. Changing delivery addresses or getting in contact with couriers. contacting store managers regarding delays, order changes, and delivery time changes.

working with clients over phone calls and emails. My roles: 1. Client Engagement Specialist: - Follow up on client calls from the website, ensuring a personalized and responsive approach to inquiries. 2. Coding Class Information Coordinator: - Relay comprehensive information about available coding classes, guiding clients through suitable options. 3. Trial Class Scheduler: - Schedule client trial classes with tutors, facilitating seamless onboarding and first-hand experience. 4. Appointment Coordinator: - Manage rescheduling and confirmation of client appointments, maintaining an organized and efficient schedule. 5. Programming Module Sales Associate: - Drive sales of programming modules, providing tailored solutions to meet clients' educational needs.

Communication with clients over calls and emails. My roles: 1. Customer Support Representative: - Handle cold calls and assist with enhanced customer satisfaction. 2. Website Navigation Specialist: - Guide clients through the website, ensuring a smooth user experience. 3. Subscription Retention Specialist: - Manage client subscription cancellations, aiming to retain customer loyalty. 4. Database Administrator: - Oversee and optimize databases for efficient data management.

Confirming orders placed online by clients and help tracking orders already paid for