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Male, 55 years, born on 12 February 1971
Khimki (Moscow region), not willing to relocate, prepared for occasional business trips
Sales manager
150 000 ₽ in hand
Specializations:
- Sales manager, account manager
Employment type: full time
Work experience 26 years 2 months
October 2012 — currently
13 years 8 months
March 2010 — October 2012
2 years 8 months
METRO Cash&Carry
Moscow, metro-cc.ru
Customer Manager
Key Responsibilities:
• In conjunction with the Sales Manager forecast and plan the assigned customers’ sales volumes to meet sales objectives
• Effectively plan and control profitability of designated customers in line with business potential and sales budgets
• Secure brand mix distribution of company categories among the target customers in line with potential and brand strategies
• Work closely with the Marketing and Delivery Departments to ensure effective and compatible implementation of marketing fund, maximize shipment opportunities and increase sales to customers and consumers
• Develop a strong business relationship with customers’ key personnel and be able to reach mutually beneficial decisions
• Develop and maintain in depth knowledge of Cash & Carry and FMCG market dynamics
• Manage Accounts receivable together with the finance team
• Exercise sound judgment in managing business
• Work closely with staff internally to ensure successful relationships across the organization
Achievements:
• Developed strong business relationships with large-scale customers: the Central Sports Army Club “CSKA”); the Palace of Sports “MEGASPORT”; the Anglo-American School chartered by the US, Canadian and Great Britain Embassies; The Ukraine Embassy; the Civic Chamber of the Russian Federation; Café Pushkin, chain of restaurants “Moo-Moo” and “Starlite Diners”
• Increased my assigned customers’ purchases by 44% 2011 vs. 2010; by 34% 2012 vs. 2011
• Planned the customers portfolios and sales volumes for the whole Field Sales Department (12 portfolios) in line with business strategy
• I was the only one of the 12 Customer Managers in Store who had a bonus payment for the profound knowledge of the products and as a result I was placed in charge of the most demanding customers of the Store
• I have letters of thanks from many customers which proves my commitment to meeting their needs
September 2007 — January 2009
1 year 5 months
BANK INTESA
Barnaul, bankaintesa.ru
Bank at Work Manager (7 subordinates)
Key Responsibilities:
• Establish and develop effective relationships with large companies to provide their top managers with financial products (personal & mortgage loans, payroll card programs, deposits)
• Manage the Sales Department activities on drawing new corporate customers (cold calls, making appointments, conducting negotiations)
• Recruit, coach and evaluate the Field Force (7 Sales Agents)
• Manage conflicts, motivate Sales Agents
• Provide high quality service for the VIP customers of the bank’s partners
• Examine the competitive environment, customize the strategy taking into account the local market conditions, report timely
Achievements:
• Organized the Sales Department from scratch (budgeting, local strategy development, office lease, equipment acquisition, staff recruitment and training, work plan and report system development)
• Drew over 120 large city companies (about 80000 employees) to partnership with the bank
• Doubled the personal loans sales 2008 vs. 2007
• My department achieved the best overall results in the Siberian Division (1 of 7 departments) for the first half of 2008 vs. LFL 2007
• Coached 9 Sales Agents to sell effectively. Within half a year two of them were promoted to another department.
October 2005 — June 2007
1 year 9 months
British-American Tobacco
Kemerovo, batrussia.ru
Regional Marketing Supervisor, Altaiskiy Kray and Kemerovskaya Oblast
Key Responsibilities:
• Plan local and coordinate national promotion activities in 13 cities
• Plan budget and monitor its proper use
• Search and select local advertizing agencies to perform the company’s promotion activities
• Instruct promotion personnel and control the agency’s activities
• Report regularly and analyze the data on the promotion activities
Achievements:
• Every activity was conducted within the time and budget limits in strict accordance to the initial plans
• Over the period 2006-2007 the local market share for Viceroy grew by 15%, Kent – by 4% and Dunhill by 20%
• Carried out a project on calculating Field Force resources in the Region based on the Numeric & Weighted Distribution analysis
April 2003 — September 2005
2 years 6 months
British-American Tobacco
Barnaul, batrussia.ru
Territory Trade & Marketing Representative in HoReCa channel
Key Responsibilities:
• Pursue a plan on product availability, menu listing, merchandising and pricing in the accountable outlets
• Contract the most promising HoReCa outlets.
• Supervise the sales representatives’ activities of the Direct Sales Distributor in the accountable channel (2 Sales Reps)
2006, Achievements:
• Beat the annual target on marketing communication by 25% (planned 50%, achieved 75%) and on fully loyal customers by 14% (planned 70%, achieved 84)
April 1998 — July 2002
4 years 4 months
Pernod-Ricard Rouss
Barnaul, pernod-ricard-rouss.ru
Sales and Promotion Supervisor at the Exclusive Local Distributor, Atlaiskiy Kray
Key Responsibilities:
• Develop and implement promotion activities on the company’s brands
• Deliver the knowledge of basic selling skills and product expertise to the exclusive distributor’s sales force (12 Sales Reps)
• Coordinate logistic issues between the company and the distributor
Achievements:
• Made the first segmentation of the distributor’s customers, set targets for the distributor’s sales force and established a control system over the product distribution building
• Kept increasing the sales of the company’s brands in the span of 1998 – 2002, so that other local distributors started purchasing and selling Pernod-Ricard Rouss’ brands in the region
Driving experience
Driver's license category B
About me
1. PROFESSIONAL SKILLS:
MANAGERIAL SKILLS:
- Skilled in gathering and analyzing information, and in planning managerial activities based on the analysis
- Skilled in prioritizing and in making decisions, able to forecast the consequences
- Skilled in managing systems, resources and processes effectively
- Capable of working under time pressure
MARKETING SKILLS:
- Knowledge of Marketing basics
- Skilled in analyzing competitive environments
- Knowledge of price formation and current market conditions
- Knowledge of distribution channels specificities in FMCG market
- Skilled in analyzing marketing research results
KEY CUSTOMER RELATIONSHIP SKILLS:
- Have a 12 year experience in building customer relationships
- Skilled in conducting negotiations and contracting retail chains
- Knowledge of sales techniques and peculiarities of work with distributors, wholesalers and retail chains
- Skilled in building customer base from scratch
- Skilled in dealing with transport companies
- Experience in controlling shipment and agreements fulfillment
COMMUNICATION SKILLS:
- Has ability to interact professionally and comfortably at all levels within the organization
- Ability to build and maintain good working relationships cross-functionally
- Strong interpersonal and communication skills
- Ability to work as part of a team and be a good team player
OTHER:
- Experienced PC user: MS Word, Excel, Project, PowerPoint, Outlook; Internet Tools; CRM
- Valid driver's license
- Fluent English written and spoken
2. PERSONAL TRAITS:
- Proactive
- Creative
- Results driven and goal-oriented
- Great attention to detail
- High ethical standards
Higher education (master)
1998
Higher education (master)
The Barnaul State Pedagogical University
Teacher of English, State Diploma
Languages
Professional development, courses
2013
The Seven Habits of Highly Effective People by Stephen R. Covey
MTI, Certuficate
2012
Business-School RMA at the State University of Management
Internet Projects Manager (1 year), Certificate
2012
Google Russia
Getting Things Done (1 week David Allen’s Course), Certificate
2011
Computer Training Center «Specialist» at Bauman MSTU
Microsoft Office Excel 2007, Level 2 (2 weeks), Certificate
2010
Metro Cash&Carry
Time Management and Prioritizing (1 week), Certificate
2007
Banka Intesa
Proactive Sales Skills (1 week), Certificate
2002
LINK (the Open University of Great Britain, International management Institute)
- Basics of Marketing - Financial Management - Strategic Management - Resources Management - Change Management (2.5 years), Qualification: Professional Certificate in Management
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter





