Representation of «Panorama Assistance Service S.A.R.L.», France (European wholesaler, working with destinations: France, Switzerland, Italy & Spain). ------- Head of contracting department, responsible for direct contracting of hotels for destinations: France and Switzerland. Responsibilities: Responsibilities: * Organization of the contracting department from zero stage. Hiring staff, assigning the goals, structuring and coordination of the team's actions, integration and cooperation with sales&marketing/reservations/online departments. * Organization of the new destination (Switzerland) from zero stage (the company was recognized among top 3 wholesalers for Swiss destination on Russian speaking market in luxury segment after 1,5 year only); * Direct contracting of new hotels/hotel-apartments/hotel chains and prolongation of the existing contracts for France and Switzerland. Deep analysis of the contracts (written in English or French), monitoring of the competitors' rates and conditions. Negotiation of the competitive/missing points of the contract with hotel's Director of Sales; * Negotiation of online integration via channel managers; * Negotiation of allotments and «free sale» for static FIT contracts; * Business trips to France and Switzerland for participation in various travel trade shows/exhibitions/workshops as a buyer. Participation in fam trips of Switzerland Tourism's and Atout France's fam trips for the new product research and opportunity to meet in person with important existing partners/hoteliers in order to improve certain contracts/general communication/strengthen current business and personal relationships and to plan mutual commercial and marketing actions; * Business meetings with hoteliers in the office, participation in the hotels business dinners-presentations. * Negotiation of complimentary nights/dining in contracted hotels for the company's own fam trips/individually traveling key partners (travel agents) or the company's staff members; * Solution of the problems/force-majors with current bookings/guests, once the hotel's top management involvement is essential;

Representation of «Panorama Assistance Service S.A.R.L.», France (European wholesaler, working with destinations: France, Switzerland, Italy & Spain). ------- Head of contracting department, responsible for direct contracting of hotels for destinations: France and Switzerland. Responsibilities: Responsibilities: * Organization of the contracting department from zero stage. Hiring staff, assigning the goals, structuring and coordination of the team's actions, integration and cooperation with sales&marketing/reservations/online departments. * Organization of the new destination (Switzerland) from zero stage (the company was recognized among top 3 wholesalers for Swiss destination on Russian speaking market in luxury segment after 1,5 year only); * Direct contracting of new hotels/hotel-apartments/hotel chains and prolongation of the existing contracts for France and Switzerland. Deep analysis of the contracts (written in English or French), monitoring of the competitors' rates and conditions. Negotiation of the competitive/missing points of the contract with hotel's Director of Sales; * Negotiation of online integration via channel managers; * Negotiation of allotments and «free sale» for static FIT contracts; * Business trips to France and Switzerland for participation in various travel trade shows/exhibitions/workshops as a buyer. Participation in fam trips of Switzerland Tourism's and Atout France's fam trips for the new product research and opportunity to meet in person with important existing partners/hoteliers in order to improve certain contracts/general communication/strengthen current business and personal relationships and to plan mutual commercial and marketing actions; * Business meetings with hoteliers in the office, participation in the hotels business dinners-presentations. * Negotiation of complimentary nights/dining in contracted hotels for the company's own fam trips/individually traveling key partners (travel agents) or the company's staff members; * Solution of the problems/force-majors with current bookings/guests, once the hotel's top management involvement is essential;

Responsibilities: * Managing the duties of the deputy General Manager, coordinating and controlling the work of the office staff (3 personnel members) when General Manager is abroad (ca. 1/2 of the year); * Promotion of the destination and the company's services by various means; * Providing training courses and seminars about destination (French Polynesia) for the groups of partners (travel agents); * Sales visits and «warm» sales calls to the potential and current preferred partner's offices; * Creation of e-newsletters and delivery via mailings to the list of partners; * Participation in various professional exhibitions and workshops as an exhibitor; * Business trips for the purpose of sales visits to the partners offices and for exhibiting on various workshops and travel trade fairs; * Monitoring of the new contracts in terms of rates and conditions parity, compare to the main company's competitors as well as detailed analysis of the entire contract; * Development of the brand new B2C web site for Russian speaking customers from A to Z (writing the technical task for the programmer and web designer); * Composition of the web content in Russian from zero stage out of various printed and electronic information resources written in English and French, creating in Russian an attractive description of the destination (geography, climate, history, culture, e.t.c.), creation of hotels' and excursions' descriptions, list of visa formalities, transportation, e.t.c. * Uploading the rates into the booking system Tourplan (wide spread in South-Pacific region);

Responsibilities: * Assigning an agenda and duties for 2 yield managers, responsible for updating the system and loading the competitors rates into the monitoring grid. Final control of their work results; * Analysis of the rate parity monitoring grids, comparing with the rates and conditions of the main competitors for the key hotels for the next 3 months period. Complete all-seasons-monitoring of the contracted rates/conditions for all newly received contracts, followed with report in figures in the Excel table and a brief text report for the contracting manager, once weak points were found; * Making own decision about the mark-up for each hotel/season, according to the results of parity monitoring and general strategy of the company; * Negotiations with hotels of the price/special offers conditions improvement, once more advantageous price/conditions are offered by competitors; * Allotment and «free sale» negotiations with hotels; * Negotiation of the hotel's reconfirmation for the bookings, confirmed to the customer from our allotment, when the hotel tries to reject the booking, pretending their stop sales had been sent prior to the booking, while having not done it in fact, e.t.c, or because of being overbooked (complementary upgrade/double upgrade negotiation). * Contracting the hotels, when the contracting manager is not available; * Participation in exhibitions in * Participation in all kinds of business meetings with hoteliers, visiting our office; * Participation in the regular internal top management meetings in the company, providing the report and own vision of the further revenue strategy and goals.

Responsibilities: Reservation of hotels, transfers, guides and other land services in France and Italy. Work with Russian and CIS travel agencies/tour operators.

(One of the leading tour operators, specialized in corporate and VIP travel/MICE, owns a number of implant offices in Petersburg and in some regions of Russia). Responsibilities: - Work with direct clients. Composition of the individual tailor-made itineraries from A to Z. Reservation of hotels in GDS, by e-mail, in online wholesale platforms, booking of transfers, guides and other land/concierge services, air-tickets arrangements, composition of individual tours of any kinds and purposes to any destination of the world; - Participation in the suppliers' fam trips, professional exhibitions and workshops as an exhibitor or a buyer.