- Promoting the Company and its high standards of service - Suggesting products and services clients may be interested in - Responsible for helping costumers if they are confused, lost or need more information about Forex trading by means of phone, email, on-line chatting - Moderation of Company’s forum and proceeding with complaints and claims - Dealing with the departments of the Company in accordance with established procedures Moreover, when the company entered the Latin-American marked I was involved in new project and shared responsibilities of Spanish speaking sales manager. Here I managed to maintain sales volumes to the level so that the Company’s management decided to broaden department and make Latin-American market the foreground one. I also communicated with banks of Latin-American market for more information about payment systems or in case there were problems in transactions.

I was responsible for coordinating the company's travel needs and checking if travel needs were met within the constraints of the company travel budget. - Booked flights, accommodation and proceeded legalization of trip - Determined which type of visa or permit was appropriate to apply for - Prepared all documents for work visas for company’s employees when undertake projects abroad - Coordinated with embassies on complicated immigration issues - Organized conferences, catering and accompanied groups during projects outside Russia

- Keeping customers informed of the range of products and services available - Managing correspondence flow and internal databases - Establishing and developing long-term efficient partnership with the assigned key accounts through working out and implementing joint business plans - Acknowledging complaints and resolving them - Working out presentations of new products and services

It was a project work - Interpretation during official meetings - Escorting Pentagon delegation - Translating documents, correspondence, reports