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Was more than two weeks ago

Female, 31 year, born on 19 September 1994

Lyubertsy (Moscow region), willing to relocate (Moscow), not prepared for business trips

Аdministrator

750 $ in hand

Specializations:
  • Interpreter

Employment type: full time

Work experience 3 years 11 months

August 2017August 2018
1 year 1 month
JSC MC Hotel Managment

Russia, hi-sokolniki.ru/

Hotels, Restaurants, Food Service Industry, Catering... Show more

Senior telephone operator
I got promotion in the same department. -Аnswered the phone and directed calls to the correct departments -Maintained effective communications with other departments and provided smooth service delivery by phone -Scanned passports -Assigned key numbers -Registered guests in the FMS system -Dealt with document flow -Replaced a colleague at the reception,where I answered questions about hotel services and showed the location of the conference halls -Replaced a colleague at the business centre,where I printed and send documents by Email -Interacted with the delivery service -Reported potentially dangerous guests to the security department daily -Showed rooms to guests -Gave away luggage -Worked with Oracle Opera PMS and Avaya Call Management Systems
May 2017July 2017
3 months
JSC MC Hotel Managment

hi-sokolniki.ru/

Hotels, Restaurants, Food Service Industry, Catering... Show more

Telephone operator
-Аnswered the phone and directed calls to the correct departments -Scanned passports -Assigned key numbers -Registered guests in the FMS system -Interacted with the delivery service -Reported potentially dangerous guests to the security department daily -Showed rooms to guests -Gave away luggage Worked with Oracle Opera PMS and Avaya Call Management Systems
October 2016May 2017
8 months
LLC HTC "Alpha"

Russia, www.alfa-hotel.ru/

Hotels, Restaurants, Food Service Industry, Catering... Show more

mini-bar manager
-billed -delivered and distributed mini-bars -counted number of products -answered calls
March 2014July 2015
1 year 5 months
LLC Nordtex corporation

Russia, nord-tex.com/

Media, Marketing, Advertising, PR, Design, Production... Show more

Merchandiser(during university studies)
-was selling bed linen -printed price tag -inloaded pallets -orded good -put good on shelves
January 2015April 2015
4 months

Russia, www.action.ru/

Media, Marketing, Advertising, PR, Design, Production... Show more

Shop assistent (during university studies)
-consulted -was selling appliances
September 2012November 2012
3 months
LLC "Hospitality groups of Borodino"

borodino-hotel.com/

Hotels, Restaurants, Food Service Industry, Catering... Show more

waitress
Internship
April 2011July 2011
4 months

www.decathlon.ru

Retail... Show more

Shop assistant(during university studies)
-was selling sport goods -put goods on shelves

Skills

Skill proficiency levels
MS PowerPoint
MS Word
Sales Skills
Consulting
Business English
Usergate Mail Server
MS Office
Office equipment
Literary Activities
Document Flow
Administrating Skills
E-Mail Marketing
Teamplayer
MS Outlook
Avaya Call Management Systems
Phone Calls
MS Excel
Access

Driving experience

Own car

Driver's license category B

About me

I was recently abroad for learning my English.It seems to me a foreign language is very important for my future work.At the moment I am studying English in duscussion and literary clubs. I see that I will be working in large company where I will have a opportunity for growth and advancement.But also I consider a managerial position even in small company if the employer is a reliable.

Higher education

2016
Higher education
Russian State University of Physical Education,Sport,Youth and Tourism
Institute of Tourism, recreation, reabilitation and fitness, Hotel business

Languages

Russian — Native

English — B1 — Intermediate

Professional development, courses

2018
Ace English Malta(English school)
Ace English Malta, English language

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Up to 90 minutes