I got promotion in the same department. -Аnswered the phone and directed calls to the correct departments -Maintained effective communications with other departments and provided smooth service delivery by phone -Scanned passports -Assigned key numbers -Registered guests in the FMS system -Dealt with document flow -Replaced a colleague at the reception,where I answered questions about hotel services and showed the location of the conference halls -Replaced a colleague at the business centre,where I printed and send documents by Email -Interacted with the delivery service -Reported potentially dangerous guests to the security department daily -Showed rooms to guests -Gave away luggage -Worked with Oracle Opera PMS and Avaya Call Management Systems

-Аnswered the phone and directed calls to the correct departments -Scanned passports -Assigned key numbers -Registered guests in the FMS system -Interacted with the delivery service -Reported potentially dangerous guests to the security department daily -Showed rooms to guests -Gave away luggage Worked with Oracle Opera PMS and Avaya Call Management Systems

-billed -delivered and distributed mini-bars -counted number of products -answered calls

-was selling bed linen -printed price tag -inloaded pallets -orded good -put good on shelves

-consulted -was selling appliances

Internship

-was selling sport goods -put goods on shelves