- Transition project from SAP to 1C ZUP of payroll calculation (headcount 7,000, different calculation systems): technical specifications considiration and confirming, control of the contractor, development of payroll calculation methodology, testing of all stages of calculation and reporting, preparation of instructions for users, assistance to users, collection and analysis of mistakes, raising technical requests; - Optimization of electronic document turnover Directum (project of automate receipt of documents for calculation): writing technical specifications, testing; - Organizing and supervising of Contact center for all employees. Working with the contractor: training in the procedure and principles for answering to employees questions, preparing instructions, monitoring compliance with KPIs, analyzing errors in the contact center.

January 2015-up to now, Service delivery manager in Payroll and HR Administration Department. -Control and coordination of payroll and HRA group (6 people in Moscow, 2 people in St. Petersburg, 5 in Voronezh); -Preparation of technical specifications for 1C technical support team (addititional functionality for complex data uploading, mass changes, print forms, check reports). -Client management for payroll services provision (more than 70 clients, with headcount from 0 to 1500 people): - HRA and Payroll Service agreement updating; - Optimization and automatization client processes; - SOP maps preparation; - Claim management; - SLA fulfilment and clarification for head offices; - Billing and invoice control. -Client project management: HR electronic document flow, HRP outsoursing, employee self service modules. -Project management of client Set up from other providers with data transferring from Boss system to 1C, SAP, HRIS to 1C, Directpay to 1C, 1C 8.2 to 1C 8.3. including data and scope control, parallel running, "warm up" period. -Internal 1C training preparation. -Clients consultation and control of consultations provided by the group in accordance with RF legislation, including compensation schemes, shifts work schedules, hazardous condition, northern and regional coefficients and allowances. - Payroll and HRA checklists preparation, creation methodology for checking and errors correction; - Implementation of ISAE3402 and ISO27001 standards, team training, global audit involvement. -Payroll checking and back up of team members. January 2014 - January 2015, Senior Payroll Accountant, Supervisor. -Setting up and Payroll calculation of the Bank (with headcount 2000), preparation of reports, consultations, development of calculation methodologies. January 2013- December 2013, Payroll Accountant -Payroll calculation for 6 legal entities. -Preparation of primary documentation, submission of reports to the IFNS, Pension Fund, FSS, Rosstat. -Consulting for payroll and HR administration issues. -Participation in audit and tax audits of clients.

HR administration and payroll calculation for 4 branches. Project assistance of a new KPI system implementation in 1C: UPP 8.2