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Female, 42 years, born on 14 July 1983

Moscow, metro station Rasskazovka, not willing to relocate, not prepared for business trips

Export sales director

Specializations:
  • Sales manager, account manager

Employment type: full time

Work experience 17 years 11 months

January 2015currently
11 years 5 months
Skincare,the leader in the production and sales of hand hygiene products
Head of Export Sales Department
System and management organisation of all export sales activities in four clusters - Europe, Latin America, CIS and MENA region (hereinafter - ESD (Export Sales Department); Implementation of project activities at the initial stage of the ESD development (full timeline for the project, launch of product lines, certification, marketing support, legal and foreign economic activities); Setup whole new sales departments, Building new team of dedicated employees; Strategic planning for work with each cluster; Formation of strategic planning for the development of territories in each cluster, for each country; Planning of the commercial activities of the ESD based on the company's top level goals (TLG); Development of a dealer network in Europe, CIS and MENA region; Operational management of the ESD (subordinate of 13 people, including remotely (which includes managing remote employees in Brazil, The Netherlands and Austria); Planning managing sales of the department for reporting periods, shipments, revenues and the development of an active client base of the department; Planning of Key Performance Indicators (KPI) for the heads of departments of ESD by the volumes of shipments, by sales targets, for the development of an active client base in the reporting territories, for priority and / or problem commodity groups and individual goods items, for accounts receivable; Negotiating with key foreign clients (partners) of the company; Planning and development of budgets for each cluster by period, financial planning; Developing and realising incompany trainings for managers to work with key categories of customers, on sales techniques, the development of strategic planning in the reporting areas; Regular business trips (50% of working hours) with the current sales managers in order to monitore their preformance and help them with thier skills; Successful participation in the team projects of the company (formation of the KPI system, grading, brands); Participation in the company's strategic committee, development of the company's top-level goals (TLG), goal tree; Maintenance and management of the companies working group project which is responsible for one of the company's brands. Project management in MS Project, setting tasks, managing resources, negotiating with suppliers, pricing each SKU, creating concepts for positioning and promotings; Participation in the development of product lines of the company; Organization of international exhibitions: A + A (Dusseldorf), FISP (Brazil, Sao Paolo); Organization of a system for gathering the necessary information to expand external relations and exchange of experience; Controlling (and subsequent adjustment) of the development and implementation by business of the department managers of business plans and commercial conditions, agreements, contracts and contracts concluded, possible risk degree assessment; Aproval of documents: of the Agreements, additional agreements, specifications, invoices, shipping orders, motivational programs, presentations and other documentation related to the sales process of department managers; Control over accounts receivable of clients (partners) of the department and prevention of any delays in agreed timline; HR activities: recruitment, selection and placement of new employees, motivation of their professional development, evaluation and stimulation of the quality of labor; Drawing up of perspective and current plans for production and sales of products, identifying new sales markets and new product consumers; The main achievement: the formation of the ESD team, the sales system and the release (the start of sales) to the export markets of Europe (Germany, Austria, Switzerland, Belgium, Italy, Lithuania and more than 10 countries), Latin America, Brazil (in 5 states), CIS (Kazakhstan, Belarus, Armenia, Uzbekistan) and Mongolia
January 2012December 2014
3 years
Skincare,the leader in the production and sales of hand hygiene products
Head of Corporate Sales Department (Sales in Russian Federation)
Formation of the department of corporate sales "from scratch" (in the submission of 6 people); Recruitment and training; Distribution and replenishment of the customer base by industry; Formation of sales plans for the period (month, quarter, year); Participation in the formation of strategic goals of the company; Regular business trips (30% of working hours) for negotiating with the top officials of companies; Controling of work with accounts receivable; Supervising work with subsidiaries of Gazprom. Work with the company management, participation in tenders, application campaigns, control of work with 26 subsidiaries of Gazprom, formation of pricing, work with internal certification bodies, participation in specialized exhibitions; Implementation of a full cycle of the CRM system project (Microsoft Dynamics) for 45 people. Project management in MS Project, defending the project, resource management, preparation of detailed technical task, work (cooperation) with contractor (contractors), training of users. In general, the project took about a year; Control over entering data into the CRM about clients by managers: correctness and completeness of information entered, closing of business trips, activity of managers in CRM; The main achievement: Creation of a successful department of corporate sales (sales growth of the department was 150% annually) and the introduction and implementation of a CRM system in the company
June 2010December 2011
1 year 7 months
Skincare,the leader in the production and sales of hand hygiene products
Deputy Head of Corporate Sales Department
Maintenance and formation of deaprtment costomers base (the main customer is Gazprom); Work with receivables; Control of the work of the department with large industrial enterprises of Russia (Gazprom, RZD, Rosneft, Lukoil, MOESK, etc.); Participation in the industry meetings of companies; Conducting presentations from different categories of clients (from workers in the shops to the top companies); Personal sales planning and of the department; Conducting training with the managers; Regular business trips in Russia (50% of working time); Main achievement: Increase in the number of subsidiaries of Gazprom from 5 to 20. Increase in sales at Gazprom by 300%.
April 2009June 2010
1 year 3 months
Skincare,the leader in the production and sales of hand hygiene products
Sales manager in b2b
Active customer search ("cold calls"); Customer support from the moment of the first call to the conclusion of the transaction; Building long-term relations with clients-partners; Conducting presentations from different categories of clients (from workers in the workshops to the top companies); Work with large industrial holdings of Russia (Gazprom, Russian Railways, Rosseti, etc.); Regular weekly and two-weeks business trips to the north of Russia (Novy Urengoy, Yamburg, Yugorsk, Nizhnevartovsk, etc.); Main achievement: Increase of the customer base by sales volume by 300%
July 2008April 2009
10 months
Sales manager
Participation in the formation of the sales department from scratch. Creation of client base, dealer network (active search for new customers, "cold" calls). Formation and maintenance of an information client base. Maintaining a sale (Client account and sales management ) from the first contact with a potential customer until the actual conclusion of the transaction and the provision of the goods to the client . Drawing up contracts and control over the process of their implementation. Negotiations with the first persons (head mangers) of partner companies, product presentations, identification and identification of clients' needs, long-term and short-term planning of personal sales volumes, participation in the planning of the company's total sales. Work with construction and trade enterprises, the organization of sales through online stores. Participation in the formation of the concept of promotion of products and companies in the market.

Skills

Skill proficiency levels
B2B Marketing
Sales Skills
CRM
MS Dynamics CRM
Навыки переговоров
Стратегическое мышление
Анализ данных
Анализ рынка
MS Office
Мотивационные программы
Team management

Driving experience

Driver's license category B

About me

Advanced communication skills; Ability to work in multitasking; Creative thinking; The breadth of views; Erudition and positive energy;

Higher education

2013
Higher education
RANEPA
MBA, Sales management
2005
Higher education
Sukhum Open Insitute
Economic, International Relations

Languages

Russian — Native

English — C1 — Advanced

Portuguese — A1 — Basic

Professional development, courses

2017
Training
Training Center "Specialist", Remote staff management
2014
Seminar
SRC Business school, Business process management: modeling, optimization, regulation
2014
Course
Business Logic, Business process management
2014
Training
Alphabet of leadership, Alphabet of leadership
2013
Seminar
Moscow Business School, Sales planning and forecasring
2013
Training
SHL Group, Assessor's training
2012
Training program
RANEPA, Commercial Director

Tests, examinations

2016
MBTI
Skincare

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Doesn't matter