Reception of incoming calls and consultations on availability, assortment, technical characteristics Preparation of accompanying documents for clients, incl. documents for the shipment of goods Document flow Procurement Advising clients on products and expanding the client base Work with the existing client base (incoming calls) Work in programs (Bitrix 24: CRM and Telephony) Work with objections Conclusion of contracts Control over the fulfillment of the terms of delivery of products Maintaining partnerships with clients. Bill payment control. Working with receivables

Functions of assistant manager: Order’s fulfillment and implementation; Documents forming(letters, certificates, acts, orders, etc.); management’s advance reports making; Visa support for employees and clients, invitations for colleagues from headquarters; management support in organizing business trips; reports to headquarters; control of statutory and legalizing documents. Secretary functions: Reception and distribution of calls; Maintaining the reception, accounting and storage of correspondence, the processing of incoming documents, registration and compliance with the procedure for working with internal documents, sending outgoing documents, conducting office work; business correspondence with external organizations; Systematization of documentation of the current archive, annual selection of documents for archival storage or allocation for destruction; Electronic document management; keeping correspondence journals, business trip accounting and advance reports, etc .; translation of texts; assistance to employees in solving various issues. Office Manager Functions: Interaction with contractors, holding tenders for the purchase, support of contracts, negotiating with suppliers, monitoring the services provided; cleaning service management; ensuring uninterrupted work in the office, work with the lessor; maintenance of documentation for the fleet; coordination with headquarters of procurement budget; Ensuring the safety and confidentiality of commercial information; Implementation of organizational and technical issues of holding meetings and negotiations, foreign delegations accompanying ; booking hotels, transfers, tickets, etc .; reception of visitors; purchase of furniture, stationery, supplies, support for equipment service; Personnel Features: Keeping records of working hours (timesheet); corporate events organizing ; Functions of Assistant Accountant: Accounting and control of closing documents on the company’s activities, reconciliation acts, letters of guarantee, claims, etc. and their distribution; interaction with the bank, outsourcing and consulting companies.

General menager's personal requests Language support Property management (office facilities, relationship with Landlord, office repairs), Providing office supplies (furniture, stationery, office equipment, beverages, different goods) Office equipment maintenance, Typografic products ordering Managing secretaries/drivers/cleaners (total up to 6) Liasing with local service providers (travel, taxi, courier, etc.), Controlling infrastructure budget, expences analysis, Space management, Reporting to GM, Medical insurance programs for the staff, Conduct tenders for the administrative procurements, Databace handling(Access) Travel support supervising.

General administrative function control Language support GM time scheduling(Outlook) GM order execution monitoring Organization of business meetings, conferences, presentations, Ticket/hotel/visa/transfer reservation support, Written and oral translation, Private issues handling Document flow organising Receptionist responsibilities Producing presentations for GM(Power Point)