Central and Eastern Europe Salesforce Team Lead. Salesforce adoption in 29 territories in CEE.

Salesforce deployment in 29 territories in Central and Eastern Europe within PwC companies in figures: 29 territories in Central and Eastern Europe. The biggest are Poland, Russia, Czech Republic, Romania, Hungary, Bulgaria, Slovak Republic, Kazakhstan. 4500 users with license. Project team management: 11 Project Team members, 45 Extended Project Team members (in territories+global). Stakeholders Management: 14 Operational Team members from 10 territories, 9 Steering Committee members from 7 territories, 12 Regional Lead Team Members 6 territories. Support and Reporting model establishment: 25 CRM Champions as 1-st line of support, 15 Business Support Specialist as 2-nd line of support, 10 Business Support Specialist as 3-nd line of support, 7 Reporting Professionals in Reporting team. Salesforce Project in CEE - 2 phases: Phase I Sales process design, Project risks driving, Legal issues resolution, Data Mapping and Migration. Data Quality control process establishment, Reporting team establishment, Support model design, System roll out. Phase II Top firm’s stakeholder management, Sales KPI metrics design, Change Management, Adoption metrics control, Leadership engagement.

CRM Manager and CRM Team Leader at Business Development: - Ownership of local, regional and global CRM Systems (MS Axapta, PowerPivot based CRM, MS Dynamics, SalesForce), - Built local CRM&Marketing Support model - 3 team members in my team, - Change Management and Process redesign, - Developments and enhancements for CRM systems, - Communication with Partners and Directors regarding CRM related topics, - Management Reporting model building, - Local compliance issues management, - IT suppliers management, - Training programme prepared and implemented.

SAP CRM Integration. Change Management. SAP CRM Application Integration in Dealer Network: - Integrate Application in the 15 Dealer Organizations, - Communication and Negotiation with 15 Dealer Organizations Management, - Design and introduce motivation for 15 Dealer Organizations to launch new SAP CRM Application in following departments: Management, Sales, Logistics, and Marketing. - Process Management: investigation & optimization, - Dealer communication Leadership. Customer Service Improvement. SAP CRM platform internal Integration: - Integrate CRM platform in Sales Organization: General Management, Sales, Logistics, Controlling and Marketing, - Design Motivation design for Sales Organization to integrate new SAP CRM Application, - Legal issues resolution, - Process Management: Architecture for Sales, Logistics, Marketing and Management. - BI Reporting design and integration. SAP CRM maintenance: - System improvement, - System design, - Architecture, - Blueprints, - Job Aids creation, - End user training and consultation: more than 100 users trained, - On-going issues resolution, - CRM Mobile Application Design. Extra activities: Accounting: Tax Report Optimization, Macro writing. Audit Assistance: Design SAP Security process, SAP related risks reduction. Mobile Connection: Optimize Expenses

SAP FI Project Management Senior Specialist SAP Projects: FI-SL Simplification Project - Project Management Leader, Optima Implementation Project - Finance&Accounting Management Leader, Billing Currency Change Project - Technical Management Leader, AP Automation Project - RU/UA/KZ Project Management Leader, US GAAP Tool Deployment - Project Management Leader. SAP BW - Reports investigation. SAP script writing and managing. Personal Productivity College - Trainer. 80+ employees trained. Customer Service Improvement Project - Consultant, Contributor.

1-st level of Support for Russian Accounting Service Centre. Intercompany, GL, MSA, SRA, Material Management rows and SAP security. SAP script opportunities search, SAP script writing. SAP BW support. Automatization Projects Management, Technical Documentation Design, Testing Execution. End user trainings, jod aids creation.

- information on international nuclear fuel suppliers collection, information analysis; - markets analysis; - international treaties analysis; - North America nuclear carriers search and business communication; - international organizations opportunities research, effectiveness analysis.