- Operational activities within the Order Management organization as well as managing the inbound flow of product – ensuring that product and shipments from our supplier base flows efficiently through our receiving process or to customers directly - Provide support for daily transactional issues with internal and external partners - Lead the effort in ensuring that supplier communication requirements are being met; resolve both supplier-related and internal-related barriers to failures - Ensure that Suppliers, Customer Service, Product Management, Distribution, Accounts Payable and other Logistics Management departments understand requirements and process for resolving errors when errors occur - Manage the process for driving Supplier Performance specific to the shipping quality and inbound receiving legs of the supply chain - Empower the team to identify process improvement opportunities - Prioritize and initiate process improvements - Communicates regularly with customers to provide delivery commitments, coordinate problem resolutions, status of deliveries and recovery plans - Coordinates with operations, engineering and quality to ensure completeness of information flow - Organizes and leads sales planning, tracking and reporting process - Develops Sales plans based on customer requirements and internal expectations - Manages the sales plans (Yearly, quarterly, 90 day rolling window, monthly, daily) - Coordinates regular sales reviews - Implements and monitors operations plans to ensure on-time delivery to customer needs - Manage material flow and material receipt in line with MFG needs -Work to implement pull systems with material suppliers - Implement and utilize inventory reporting metrics to drive inventory levels to targeted levels (Raw Matl, WIP, FG, MRB, Slow moving, aged and obsolete) - Define action plans to address inventory reductions - Train, develop and manage a team of Import expeditors and Export analysts - Standardize best practices for handling transactional processes. - Ensure common understanding across the team of SAP transactions and business information required to do the job. - Ensure customer service requirements while meeting productivity goals. - Ensure quality via coaching and tools to assess quality of customer experiences. - Develop a team that delivers exceptional customer service to stakeholders such as Accounts Payable associates and inbound process managers, branch inventory analysts and managers, sales and customer service associates and managers. - Where better cross-functional working relationships are needed, play a proactive role in working with cross functional businesses to improve communication and processes - Works on complex export issues where an in-depth regulatory, organizational and/or technical analysis - Exercises judgment in the selection of techniques, methods and assessment criteria to obtain the desired outcome. - Provides guidance to functional groups that have direct or indirect impact on company exports - Guides, reviews and approves export license, certificate applications to government agencies and reports to authorities as required by engaging appropriate resources. - Interacts with internal/external customers to gain cooperation to solve complex export challenges - Provides guidance and participates with SAP teams engaged in driving export automation. - Provide guidance and consult with export operations on appropriate assignment of license, certifications, declarations and other relative documentation - Consults & assists our offices all over the world in the design, development, and implementation of business processes that meet the certification, declaration and customs clearance goals and objectives while remaining fully compliant with the Export Control Regulations - Searches for solutions to potential conflicts - Assist the Global Trade Compliance Export Manager with development of/identification of/presentation of Export Compliance Training globally - Supports the Global Trade Compliance audit program through reviews of export related items identified during audits performed by the department. Identifies areas of specific risk and performs export audits. Supports /tracks corrective action measures to make sure Export/Import Regulations are brought into compliance standards - Maintain a current and complete understanding of Export/Import Regulations Worldwide in order to determine the impact on channel distribution. - Manages Letters of Written Assurance and Importer’s Statements for all Offices worldwide as required for use of certain types of Export Declarations. - Maintains the Global Trade Compliance requirement data base - Assist with monitoring documentation/recordkeeping requirements for the department

- Product Management - Develop Genuine parts product positioning strategy (for differentiated product groups) - Product info and Technical support of sales activities - Season sales development - Develop product genuine parts advantages list and compelling reasons for purchase (for dealers and end customers) - Timely update product information for dealer’s argumentation binders and web portal - Prepare product presentations for workshops and trainings - Prepare materials for PR releases - Proper product segmentation - Demand estimation - Market situation monitoring (competitors, analogues) - Price positioning and price building - Launch concept development and implementation - Market analysis and monitoring - Study the market situation and trends (for each part group) - Analyze competitor’s activity in After Sales area (OEMs) - Define and understand the market share covered by genuine products - Provide market analysis to the management of the company - Product Marketing - Identify need to promotional activity, initiate special campaigns - Develop product campaigns scope (in each part group) - Supervise promotion implementation - Analyze product demand and promotion programs efficiency

- Prepare and provide customs inspection, brokers with all necessary documents and information on goods for securing custom clearance of goods. Control of custom clearance execution by broker, monitoring of legislation, solution of disputable and problematic issues. - Preparation, tracking of contracts with freight forwarding companies. - Contribution in certification process with certification bodies. - Negotiation and confirmation of dealer/distributor contractual terms (delivery, payment terms and time, equipment prices and delivery costs). - Price building and generation of various price-lists. - Coordination of document flow with dealers/distributors. - Regular monitoring of timely order fulfillment (meeting of deadlines). - Communicate with internal forwarders, manage the domestic transportation of machinery, establish and organize the technological shipment process in the most economy and time effective way. - Coordinate warehouse activity (control of warehouse workflow, initiate of manpower and warehouse area increasing/decreasing, organize periodical inventory auditing). - Optimization of logistics processes and procedures. - Monitoring and analyzing of logistics arrangements, developing and implementing of new efficient programs, actions; analyze and correct transportation, inventory issues, prevent problematic cases. - Ensure accounting reconciliation with finance and accounting departments, working with financial reports in order to generate sales forecasts. - Track and coordinate dealer’s payment receivables and fulfilment of payment terms. - Investigation/handling of different claims from dealers/distributors (damage, shortage claims etc) - Making of technical documentation translation for installing software in Russian (technical description, specifications, and pricelists). - Maintaining various order databases (including 1C) and preparation of regular analytical reports. - Commercial correspondence with dealers/distributors and suppliers. - Checking of technique specification ordering for production. - Checking of technique pricing. - Clarification of available production slots and possible production time. - Order creation and its placement for production. - Orders correction in accordance with requests. - Tracking of placed orders for production since quotation creation up to technique delivery to the customer. - Record keeping of the production time adjusting.

- Handling assigned Dealer accounts in different Data Bases by controlling order details, information on payments terms, timely input of data on payments and security instruments, management of credit codes and timely releases - Negotiating of payment terms for the contracts and structuring of corresponding finance instruments (Letters of Credit, Bank Guarantees, Promissory Notes, etc.) - Controlling overdue Dealers' account and follow- up of deviations from due dates under the contract. - Performing reconciliation of balances maintained in Data Base on Dealer accounts with the Dealers and with the accounting office, investigating credit discrepancies and potential credit problems - Handling collections under financial instruments & ECA (export credit agency) supported transactions - Preparation reports for different bonuses charging, corresponding with accounting, and analytical reports. - Scoring Dealer Performance in Credit for the assigned group of accounts

- Coordinate all daily inbound shipping and receiving activities to include configuring loads, coordinating with different carriers to assure proper delivery of goods, establishes priority schedules. Daily cooperate with persons responsible for parts shipping from USA, Europe. Create processes and reviews shipping documents. - Provide accounting department with accounts payable and all additional documents (invoices, transportation documents, customs declarations); follow up all payments and ensure on-time remuneration to forwarders, customs points and transportation companies; proper enter all customs declarations in the system. - Arrange and contact carriers for product pick-up and delivery to include changes in transportation methods with consideration to service and cost. Maintains and provides data for various shipping reports, inventory locations. Manage and controls updates in various systems by shipping personnel. Cost accounting on air, truck, container goods shipments, parts coming, stock-taking setting, service payments on load delivery and registration (custom clearance). Determine and communicate to carriers, forwarders and senders’ priority for cargos. - Gives work direction and supervise shipping personnel, both internal and external carriers, related loading of products, receipt and stocking of materials. Prepare and provide customs inspection, brokers with all necessary documents and information on goods for securing custom clearance of goods. - Track out shipment status, dates of freight dispatching and arrival. Keep dealers informed on orders whereabouts, shipping and loading dates, dates of arrival parts into warehouse. Coordinate outbound logistic – pay transport invoices, provide accounting department with accounts payable and all necessary documents from transportation companies (original of invoices, acts).