Professional Summary: Head of Spain Direction As the Head of Spain Direction, reporting directly to the company owner, I was responsible for building, developing, and managing the entire operational strategy for the Spanish market. My role encompassed full-cycle management, from strategic planning to execution. Key Responsibilities: Team Leadership & Management: Led and mentored a dedicated team of managers, overseeing all aspects of their professional development. This included the full recruitment cycle, conducting regular training sessions, and creating comprehensive training materials to ensure high performance. Sales & Client Management: Managed the entire client lifecycle, from the initial distribution of leads among the team to the final signing of contracts. I was personally involved in negotiating and concluding key agreements. Operational Control & CRM: Implemented and maintained strict control over all departmental processes through the CRM system. This ensured efficient lead tracking, transparent reporting, and effective workflow management. Cross-Departmental Collaboration: Served as the primary liaison between my team and other key departments, including the Call Center, Training Department, and Partnerships Department. This ensured alignment of goals and seamless execution of joint initiatives. Partner Network Development: Was responsible for the strategic development and expansion of the partner network. This involved identifying potential partners, establishing strong合作关系 (cooperation), and managing these relationships to drive business growth. Strategic Planning & Reporting: Worked in direct alignment with the company owner to discuss development strategies, market expansion, and company growth. Prepared and presented strategic materials and presentations to support decision-making at the highest level.

Interacting with external clients Resolving customer complaints Sales and business development Collaborating with partners Working with the development department to fix issues and introduce new features

Worked in a large-scale complex spanning 400 hectares, consisting of 40 luxury villas, 300 apartments, various properties for sale and rent, restaurants, parks, swimming pools, beach areas, bars, and a gym. Involved in the extension of the current project and the construction of new complexes, including apartments, restaurants, clubs, hotels, and resorts. Collaborated with developers, lawyers, notaries, and managed the sales and promotions department. Coordinated construction activities and obtained necessary permits from municipalities and services from the state. Worked closely with clients, providing exceptional service and ensuring customer satisfaction. Engaged in marketing activities, developed sales strategies, provided information for social networks, conducted market analysis, and prepared sales materials. Sought partners for the development of a golf club and conducted competitive analysis. Worked closely with notaries and lawyers to obtain necessary permits, such as Сonfotur, from the City Hall, and handled contracts for the rentals and sales departments. Demonstrated problem-solving skills in addressing various challenges.

Organized and managed the membership system within the complex, including VIP zones and high-quality service offerings. Oversaw the operations of restaurants and parks within the project area, implementing strategies to recover from crises and ensure smooth functioning. Efficiently managed and distributed workload among cleaning staff, waiters, security personnel, and receptionists. Maintained effective communication and collaboration with the warehouse and procurement departments to ensure seamless operations. Developed and executed advertising campaigns to promote the park and restaurant, working on menu design and collaborating with chefs to enhance culinary offerings. Conducted regular reporting on operational and financial performance, analyzing data to identify areas for improvement and optimization. Sought out potential partners and established collaborations to enhance the project's offerings and attract more visitors. Actively worked with tour operators to promote the complex and establish mutually beneficial partnerships.

Oversaw a team of approximately 65 subordinates, providing leadership and guidance to ensure optimal performance and achievement of sales targets. Conducted regular check-ins and provided ongoing support to retail outlets. Implemented effective reporting mechanisms to track sales performance, analyze market trends, and identify areas for improvement. Prepared comprehensive reports to provide insights into sales metrics and financial data. Played a key role in business development, exploring new opportunities and strategies to expand market reach and increase revenue. Collaborated with cross-functional teams to develop and execute sales initiatives. Demonstrated strong problem-solving skills by promptly addressing any issues or challenges that arose within the sales team or retail outlets. Implemented solutions and strategies to overcome obstacles and drive results. Took charge of the recruitment and training process, ensuring the timely hiring of qualified personnel and providing comprehensive training programs to equip them with the necessary skills and product knowledge. Maintained a focus on product quality control, monitoring inventory levels, and ensuring compliance with company standards. Implemented measures to enhance product presentation and customer satisfaction. Made the decision to voluntarily leave the position in search of remote work opportunities in light of the epidemic, demonstrating adaptability and a proactive approach to ensure personal safety and well-being. Through my experience in sales and team management, I have developed strong leadership skills, a keen eye for detail, and the ability to drive results in a fast-paced environment. I am adept at problem-solving, possess a deep understanding of finance, and have a proven track record of delivering exceptional sales performance. While I have chosen to pursue remote work opportunities, I remain committed to contributing my expertise and passion for sales and business development.

Collaborated closely with the CEO to develop and execute strategies for business expansion. Actively contributed ideas and insights to drive innovation and achieve company objectives. Led the recruitment and selection process to identify and onboard top talent. Implemented effective hiring strategies to build a skilled and high-performing team. Initiated improvements in company systems and processes to enhance efficiency and productivity. Identified areas for optimization and implemented solutions to streamline operations. Played an integral role in marketing initiatives, developing and executing marketing campaigns to increase brand awareness and attract new customers. Created compelling marketing materials and collateral to support sales efforts. Conducted trainings and workshops to equip employees with the necessary skills and knowledge to excel in their roles. Developed training materials and delivered engaging sessions to foster professional growth and development. Actively engaged with investors, delivering persuasive presentations to secure funding for new projects and buildings. Assisted in budget planning and financial forecasting to ensure the successful execution of proposed initiatives.

Proactively developed new partnerships and established strong connections with key partners and major customers in Eastern Europe. Played a pivotal role in expanding the company's network and customer base, resulting in increased sales opportunities. Internally organized and managed the sales team, ensuring effective collaboration and optimized workflow. Provided guidance and support to team members, fostering a productive and motivated sales environment. Conducted employee training programs, equipping the sales team with the necessary skills and knowledge to excel in their roles. Developed training materials and conducted workshops to enhance sales techniques, product knowledge, and customer relationship management. Took on various organizational responsibilities, exploring new areas and facilities to identify potential business opportunities. Assisted in the development of sales strategies, market analysis, and the identification of target markets to maximize sales growth. With a strong focus on sales development, establishing valuable partnerships, internal team organization, and continuous exploration of new opportunities, I have successfully contributed to the growth and expansion of business operations

Sales Cycle Management: Successfully managed the entire sales cycle, starting from clarifying customer requirements to delivering presentations, conducting negotiations, and finalizing contracts. Actively participated in tenders, preparing compelling commercial proposals and actively engaging in meetings and discussions. Internal Sales Coordination: Played a key role in coordinating internal sales activities, including evaluating project feasibility, preparing and collecting necessary documents, and organizing meetings and conference calls. Ensured smooth workflow and efficient communication within the sales team. Reporting and Documentation: Prepared accurate and comprehensive reporting documentation, ensuring timely submission and compliance with internal processes. Proficient in working with electronic workflows and utilizing CRM systems to track and manage sales activities. Market Knowledge: Possessed a strong understanding of the IT market, including industry trends, customer needs, and competitor analysis. Stayed updated with the latest developments and innovations, allowing for effective positioning of products and services. Collaboration with Commercial Director: Worked closely with the commercial director to assist in budget planning, sales forecasting, and the implementation of sales strategies. Collaborated on developing and achieving sales targets and objectives. Training and Development: Played a vital role in training new sales employees, providing guidance on sales techniques, product knowledge, and company processes. Contributed to the growth and development of the sales team, ensuring a high level of competence and performance. Partnership and Contract Management: Established strong connections and partnerships with major companies in various industries, including oil and gas, engineering, defense, and airports. Successfully negotiated and secured contracts, fostering long-term relationships and generating business opportunities. With extensive experience in managing the sales cycle, participating in tenders, preparing commercial proposals, coordinating internal sales activities, and establishing valuable partnerships, I have demonstrated a strong track record in driving business growth and achieving sales targets. I bring valuable market knowledge, training expertise, and the ability to collaborate effectively with key stakeholders.

Business Startup: Successfully launched and established a seasonal online shop specializing in Christmas corporate designed gifts. Built the business from the ground up, ensuring all aspects of the operation were effectively executed. Website Development: Led the creation and development of the company's website, working closely with web designers to create an attractive and user-friendly online platform. Collaborated on design elements, functionality, and user experience to optimize the website's performance. Business Planning: Developed a comprehensive business plan, outlining the company's goals, target market, competitive analysis, and financial projections. Conducted market research to identify trends and opportunities, ensuring the business was strategically positioned for success. Supplier Negotiations: Engaged in negotiations with designers and plants breeders to secure partnerships and source high-quality products for the seasonal shop. Built strong relationships with suppliers, ensuring timely delivery and maintaining a diverse product catalog. Company Establishment: Managed the necessary documentation and legal requirements for establishing the company, including registrations, licenses, and permits. Ensured compliance with relevant regulations and maintained accurate records for the business. Product Catalog and Pricing: Created a comprehensive product catalog, including detailed descriptions and pricing information. Ensured product offerings were visually appealing, aligned with customer preferences, and competitively priced in the market. Website Promotion and Advertising: Implemented marketing strategies to promote the online shop and drive traffic to the website. Developed content advertising campaigns, utilized social media platforms, and explored other online marketing channels to increase brand visibility and attract customers. Team Recruitment: Oversaw the recruitment and hiring process, identifying skilled employees to support various aspects of the business, including customer service, order processing, and inventory management. Implemented training programs to ensure staff members were equipped with the necessary skills and knowledge. Courier Service Contracts: Established partnerships with courier services to handle product shipping and delivery. Negotiated favorable contracts, ensuring reliable and efficient shipping services for customers. By successfully setting up a seasonal online shop, managing website development, supplier negotiations, company establishment, marketing efforts, team recruitment, and courier service contracts, I have demonstrated strong entrepreneurial and organizational skills. I am confident that my experience and dedication will contribute to the success of future business ventures.

Language Instruction: Successfully taught English and Spanish language courses, utilizing effective teaching methodologies to engage and educate students. Adapted lesson plans to meet the specific needs and learning styles of individual learners. Super-Memory Techniques: Shared expertise in super-memory techniques, delivering engaging and interactive training sessions to help individuals improve their memory and enhance learning abilities. Course Presentation and Promotion: Conducted informative and persuasive presentations to promote language and memory courses to potential students. Showcased the benefits and unique features of the programs, effectively communicating the value they provide. Trial Classes and Demonstrations: Organized and facilitated trial classes and demonstrations to provide prospective students with a firsthand experience of the courses. Demonstrated teaching methods, addressed questions, and highlighted the positive outcomes of participating in the programs. Corporate Client Contracts: Successfully negotiated and secured contracts with large corporate clients for language training and memory enhancement programs. Established strong relationships with key decision-makers, understanding their specific training needs and customizing programs to meet their requirements. Through my experience in teaching languages, super-memory techniques, and promoting courses to corporate clients, I have demonstrated a commitment to delivering high-quality instruction and achieving positive outcomes for students. I am confident in my ability to contribute to the success of future endeavors in the field of education.

Spain Property Project: Successfully initiated and established a business from the ground up in the Spanish real estate market. This involved engaging in negotiations with real estate agencies, signing partnership agreements, and establishing strong relationships with developers. Website and Landing Development: Led the development and implementation of a user-friendly website and landing pages to showcase properties and attract potential clients. Ensured the website was optimized for search engines and provided an intuitive browsing experience. Team Building: Recruited and hired a skilled team of professionals to support the business operations. Implemented a call center and trained employees to provide exceptional service to VIP customers, ensuring their needs were met throughout the property buying process. Transaction Management: Expertly organized property transactions, overseeing all aspects from initial viewings to final sales. Demonstrated excellent negotiation skills when dealing with clients, developers, and banks to ensure smooth and successful transactions. Database Management: Developed and maintained an extensive database of real estate properties, continuously updating it with relevant information and ensuring accuracy. Leveraged this database to match clients with suitable properties and facilitate efficient transactions. Shareholder Negotiations: Engaged in negotiations with shareholders to secure their support and alignment with the project's goals. Demonstrated strong communication and persuasion skills to foster mutually beneficial partnerships. By leveraging my experience in establishing and growing businesses, conducting negotiations, and managing complex real estate projects, I have consistently delivered results and achieved success. I am confident that my skills and expertise will contribute to the continued growth and success of future endeavors.

Customer Engagement: Build and maintain strong relationships with customers through effective correspondence, negotiations, and meetings. Actively listen to understand their needs and requirements, providing tailored solutions to meet their specific objectives. Business Development: Identify and establish connections with new clients, expanding the customer base and fostering business growth. Collaborate with potential clients to formulate technical project requirements, ensuring alignment with their goals and expectations. Proposal Development: Prepare comprehensive business proposals that outline the project scope, deliverables, timelines, and pricing. Craft compelling and persuasive proposals to showcase the value proposition and unique benefits of our offerings. Contract Management: Facilitate the negotiation and finalization of contracts, ensuring that all terms and conditions are clearly defined and agreed upon by both parties. Coordinate with legal teams to draft contracts, specifications, and other contractual documents. Presentation Skills: Deliver engaging and informative presentations to clients, effectively conveying the features, benefits, and advantages of our products or services. Adapt presentations to address specific client needs and preferences. By effectively managing customer relationships and delivering high-quality proposals and presentations, I aim to contribute to the growth and success of the organization.

Experience in collaborating with global corporations, conducting outbound prospecting calls, conducting thorough data mining for lead generation, scheduling meetings, and facilitating successful negotiations.